Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were criticized for rudeness and poor treatment of customers.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Food Quality
Food quality was inconsistent; some customers enjoyed their meals while others reported cold or improperly prepared food.
Dining Room Access
Many customers expressed frustration over the dining room being closed or restricted access to restrooms without a purchase.
Operational Hours
Customers reported confusion and dissatisfaction regarding the restaurant's operating hours, with some being turned away despite arriving during posted hours.
IC
Ivan Collins
2 days ago
5.0
I want to start by saying i’ve of course as many people have been to a lot of fast food places and this is by far the cleanest and the customer service is unmatched thanks largely in part of the Manager Courtney Thompson his attitude and genuine friendliness made me and my family’s experience a one to remember we will definitely be coming back when we’re in the area Thanks again Courtney Thompson!
PV
Pedro Vazquez
5 days ago
1.0
SUPER SLOW SERVICE, SANITARY ARE LOCKED, PLACE NEEDS MORE EMPLOYEES AND BETTER CUSTOMER SERVICE INCLUDING ACCESSIBLE SANITARY SERVICE.
KM
Kelly Mirco
Dec 31, 2025
1.0
The worst Wendy I have been. Bad service! My daughter was in need to use the restroom and the staff said I should purchase first before use it, however she unable to hold it and there were people in line to purchase before me. That is ridiculous!! I will never buy anything on Wendy anymore!
LA
Liani Aquino
Dec 20, 2025
1.0
I was in the line to get something to eat and mu daugther felt no good from her belly ask the maneger about the code for the bathroom for her and the response he was to busy and he had to many costumers. The way he was also treating the emplpyees working was not the correct
Need a training or get fired.
EL
Erica Lakin
Dec 18, 2025
1.0
If I could give less than one star I would!! I asked to use the restroom and was told I couldn’t receive the door code unless I purchased something, and “ok” not a problem. I walked back out the store, when I got to my car I looked back and one of the associates gave someone else who bought nothing the code!! I went back into the store and confronted the guy who told me I could not receive the code unless I purchased something, and stated “if that’s the rule for one that should be the rule for all” he replied “I tell everyone that” and I stated as I pointed to the associate, “apparently he doesn’t” and the guy I was speaking with shrugged his shoulders and walked off. Customer service has become obsolete!! I may not have been purchasing anything at that time but I “WAS” definitely a Wendy’s customer.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 13480 State Road 535, Orlando, FL?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app, available on the App Store. Select this location to place your order for delivery or pickup.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments at this location.
Is there a drive-thru and dine-in service available at this Wendy's?
Yes, this Wendy's location offers drive-thru, takeout, delivery, and dine-in services but does not currently have curbside pickup.
How can I provide feedback or contact Wendy's Orlando location?
You can provide feedback via the Wendy's Customer Satisfaction Survey or contact the restaurant directly at (407) 827-7030. For customer care, visit the Wendy's Contact page or call 888-624-8140.
Are there any car rental services near Wendy's at 13480 State Road 535, Orlando?
Yes, Dollar Rent A Car, Dollar Car Rental, and Thrifty Car Rental are nearby, making it convenient for customers renting cars to grab a meal or snack here.
What are some nearby restaurants to Wendy's at State Road 535?
Nearby dining options include Chick-fil-A, Buffalo Wild Wings, Applebee's Grill + Bar, Saltgrass Steak House, and Pa' que Chicho, offering a variety of cuisines for when you want different meal choices.
Are there gas stations close to Wendy's for convenience?
Yes, Chevron Station Orlando and 7-Eleven gas stations are near Wendy's, providing easy access for customers who need to refuel while grabbing food or drinks.
What attractions or accommodations are near Wendy's for visitors?
Holiday Inn Resort Orlando-Lake Buena Vista and Orlando Lake Buena Vista hotel are nearby, and Magic Kingdom amusement park is also close, making Wendy's a convenient dining stop during visits.