Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and dismissive behavior from staff, particularly regarding bathroom access and order handling.
Food Quality
Several reviews mentioned poor food quality, including cold and improperly prepared items.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers describing it as filthy.
Operational Issues
Customers expressed frustration over inconsistent operating hours and issues with the drive-thru service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
AG
Amanda Godinez
Feb 15, 2026
1.0
The old lady working the drive through is INCREDIBLY RUDE!!!! The food was inedible. Everything was soggy for some reason and just tasted absolutely disgusting!!!
AL
Amanda N. Lumsden
Feb 15, 2026
1.0
If I could give a -⭐️ I would because whoever the lady working at this time on this day at this exact moment with the long curly black hair is the rudest, laziest person I’ve ever dealt with without even having to deal with her because she made it clear she wasn’t doing anything she didn’t need to!
SJ
Soraya Jimenez
Feb 6, 2026
1.0
The service at this place is horrible. We couldn’t even eat. We entered the restaurant at 10:30, and right away a guy came out saying “it’s closed, it’s closed” in the most disrespectful way possible, even though it’s supposed to close at 11 p.m. They don’t want to do their job.
ES
Emmalyn Sherman
Feb 6, 2026
3.0
Food was fine, nothing wrong with it, just very forgettable. The place felt a bit tired, like it hasn’t changed in a while. Service moved slowly, even though it wasn’t that busy. Not terrible, not good either. You eat, you leave, and you probably don’t think about it again.
DM
Dr. Daniel E. Diez, M.D.
Jan 24, 2026
1.0
Terrible service, the store said on the door it was open until 11pm yet apparently it was only open until 10pm. That happens... but we had just got out from Disney with our kids and were instructed to get our food at the drive thru.
At the drive thru we were met by an AI ordering service (no human interaction) which got one of our lemonade wrong. Then we got to the window and were met with dismissal and rudeness by the woman working the window. I tried to give her the benefit of the doubt thinking she had a bad day and responded to her with "thank yous" and did not get a "you're welcome" or anything welcoming at all.
Very disappointed and will never come to this establishment again. I would rather drive 30mins elsewhere for food.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 13480 State Road 535, Orlando, FL?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app, available on the App Store. Select this location to place your order for delivery or pickup.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments at this location.
Is there a drive-thru and dine-in service available at this Wendy's?
Yes, this Wendy's location offers drive-thru, takeout, delivery, and dine-in services but does not currently have curbside pickup.
How can I provide feedback or contact Wendy's Orlando location?
You can provide feedback via the Wendy's Customer Satisfaction Survey or contact the restaurant directly at (407) 827-7030. For customer care, visit the Wendy's Contact page or call 888-624-8140.
Are there any car rental services near Wendy's at 13480 State Road 535, Orlando?
Yes, Dollar Rent A Car, Dollar Car Rental, and Thrifty Car Rental are nearby, making it convenient for customers renting cars to grab a meal or snack here.
What are some nearby restaurants to Wendy's at State Road 535?
Nearby dining options include Chick-fil-A, Buffalo Wild Wings, Applebee's Grill + Bar, Saltgrass Steak House, and Pa' que Chicho, offering a variety of cuisines for when you want different meal choices.
Are there gas stations close to Wendy's for convenience?
Yes, Chevron Station Orlando and 7-Eleven gas stations are near Wendy's, providing easy access for customers who need to refuel while grabbing food or drinks.
What attractions or accommodations are near Wendy's for visitors?
Holiday Inn Resort Orlando-Lake Buena Vista and Orlando Lake Buena Vista hotel are nearby, and Magic Kingdom amusement park is also close, making Wendy's a convenient dining stop during visits.
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