Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised the friendliness of staff while others reported rudeness and unprofessional behavior.
Cleanliness
Concerns about cleanliness were raised, with reports of dirty dining areas and unsanitary conditions in the restroom.
Food Quality
Food quality received mixed feedback; while some enjoyed the freshness and taste, others reported issues with incorrect orders and unappetizing items.
Bathroom Policy
The policy requiring a purchase to use the bathroom was criticized, with customers expressing frustration over being denied access.
Service Speed
Service speed varied, with some customers experiencing quick service while others faced long wait times and delays.
AK
Artem Korniyenko
Nov 14, 2025
1.0
Staff did not allow my daughter to use a bathroom before making a purchase first. This despicable unAmerican practice resulted in us expediently seeking another restroom.
Needless to say the bathroom brake and post bathroom coffee purchase happened elsewhere.
DC
Dominik Centka
Nov 14, 2025
1.0
Przyjechałem około godziny 20:00, sprawdzając wcześniej na Google, że restauracja powinna być otwarta jeszcze przez dwie godziny. Niestety, drzwi były zamknięte. Najbardziej irytujące było to, że obsługa była w środku, ale całkowicie zignorowała mnie i inne osoby podchodzące do drzwi (widziałem kilka rodzin i grupę około 10 osób z vana, które również odeszły z kwitkiem). Zero informacji, zero chęci wyjaśnienia sytuacji. To nie tylko skrajnie niegrzeczne, ale i ogromna strata zysku dla właściciela.
Działał tylko Drive-Thru, ale zamówienia przyjmowało AI, które miało poważne problemy ze zrozumieniem, co chcemy zamówić. Musieliśmy wielokrotnie powtarzać i zaczynać proces od nowa, co zajęło niepotrzebnie dużo czasu. Kiedy w końcu udało się złożyć zamówienie, w okienku otrzymaliśmy złe jedzenie. Nie sprawdziliśmy tego od razu w samochodzie, ale frustracja była już na tyle duża, że po prostu odjechaliśmy.
Absolutnie nie polecam tego miejsca. To mnóstwo zmarnowanego czasu i nerwów.
EA
Erik Ambriz
Nov 13, 2025
1.0
Went and ordered a Bacanator Combo with everything on the burger, Biggie Bag with only lettuce and a Dave’s single Combo with a side of ranch. We were handed only a Bacanator with only lettuce and the Dave’s Single with two fries. And on top of that the burgers were raw and pink. I would add photos but am not able to.
PW
Pro Waste
Oct 30, 2025
1.0
I ordered a combo that included a burger and some nuggets for my girlfriend. When placing the order, the system automatically asked which sauce I wanted for the nuggets, but it didn’t ask for any sauce with the burger. When I went to pay, I politely requested a sauce for the burger, and the cashier informed me that there would be an additional charge.
I usually come to this same location, and they’ve always given sauces when I’ve asked which I really appreciate. I completely understand charging for sauces when customers request several extras, but charging for just one sauce feels a bit unnecessary. Small details like this can make a big difference in keeping regular customers satisfied.
CS
C. Stready
Oct 26, 2025
1.0
I would give them a 0 if I could . I was visibly in distress and had to go to the bathroom because of traveling . I asked if I could use the Bathroom and she said you must make a purchase . I had to buy a soda which I clearly didn't even get , but I paid because I had to go - I guess this is new to me because where I come from we are not treated this way . If you gotta go - you go
Do better at this location please Not everyone wants to use your BR for doing wrong
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 827-7030.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Disney Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 13480 State Road 535, Orlando, FL?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at this location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app, available on the App Store. Select this location to place your order for delivery or pickup.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments at this location.
Is there a drive-thru and dine-in service available at this Wendy's?
Yes, this Wendy's location offers drive-thru, takeout, delivery, and dine-in services but does not currently have curbside pickup.
How can I provide feedback or contact Wendy's Orlando location?
You can provide feedback via the Wendy's Customer Satisfaction Survey or contact the restaurant directly at (407) 827-7030. For customer care, visit the Wendy's Contact page or call 888-624-8140.
Are there any car rental services near Wendy's at 13480 State Road 535, Orlando?
Yes, Dollar Rent A Car, Dollar Car Rental, and Thrifty Car Rental are nearby, making it convenient for customers renting cars to grab a meal or snack here.
What are some nearby restaurants to Wendy's at State Road 535?
Nearby dining options include Chick-fil-A, Buffalo Wild Wings, Applebee's Grill + Bar, Saltgrass Steak House, and Pa' que Chicho, offering a variety of cuisines for when you want different meal choices.
Are there gas stations close to Wendy's for convenience?
Yes, Chevron Station Orlando and 7-Eleven gas stations are near Wendy's, providing easy access for customers who need to refuel while grabbing food or drinks.
What attractions or accommodations are near Wendy's for visitors?
Holiday Inn Resort Orlando-Lake Buena Vista and Orlando Lake Buena Vista hotel are nearby, and Magic Kingdom amusement park is also close, making Wendy's a convenient dining stop during visits.