Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,428 reviews
5 stars
583
4 stars
303
3 stars
180
2 stars
103
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Wait Times
Customers frequently complained about long wait times in the drive-thru, with some stating they waited over 30 minutes without being served.
Food Quality
While some customers praised the food as fresh and delicious, others reported receiving cold or undercooked items.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate responses to customer complaints.
- AFAiden FloresNov 13, 20255.0Awesome
- SGSarah GeorgeNov 12, 20251.0This place is such a failure. The Spanish manager lady is absolutely useless. She has no idea how to do her job correctly. Very rude and disgusting behavior to ignore customers in a lobby waiting for service.
- MHMichael HowellNov 11, 20255.0Biggie bags..lol
- CCCortes ChristianOct 15, 20255.0Guy working drive thru 10/15 at 10:36 gave me the best service I’ve had in a really long time
- RRRaul RodriguezOct 12, 20251.0If you’re ever craving disappointment served cold after a 40-minute drive-thru wait, look no further — this Wendy’s is the place for you! We figured the long line meant the food must be amazing, but nope — it was just a masterclass in inefficiency. By the time we finally got to the window, our enthusiasm had aged like fine milk. We get the order, drive off, open the bags, and—surprise!—everything was wrong. Not “oops, one missing fry” wrong… I mean literally nothing matched what we ordered. It’s almost impressive how consistent they are with the chaos — exactly what all the other reviews said, and they weren’t exaggerating. If you’re looking for an adventure in patience and disappointment, I highly recommend this drive-thru. Otherwise, maybe try cooking at home — it’ll be faster, more accurate, and you’ll probably get your order right.
Frequently Asked Questions About Wendy's
Is Lake Nona Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 313-8355.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lake Nona Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Orlando, FL?
The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and Saturday to Sunday from 7:00 AM to 2:00 AM.
Does Wendy's at 12242 Narcoossee Rd serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order food online from Wendy's at this location?
You can order through the Wendy's app or at https://order.wendys.com by selecting the Orlando, FL location.
What payment methods are accepted at Wendy's on Narcoossee Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's restaurant?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery where available.
Where can I find nutrition and allergen information for menu items?
Nutrition and allergen info are available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
Is this Wendy's hiring employees in Orlando, FL?
To check for current job openings, visit the Wendy's Careers page and search for Orlando, FL.
What nearby places can I visit before or after dining at Wendy's on Narcoossee Rd?
Nearby you can visit ABC Fine Wine & Spirits, Chipotle Mexican Grill, Barknona Dog Hotel, and Starbucks for additional shopping or dining options.
Is there a gas station close to Wendy's at 12242 Narcoossee Rd?
Yes, RaceTrac gas station and convenience store is nearby, convenient for fueling your vehicle before or after your meal.
Are there other fast food options near Wendy's at Narcoossee Rd?
Yes, nearby alternatives include Panda Express, Firehouse Subs, and Jersey Mike's Subs for varied fast food choices.