Wendy's

3.9
1273 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12820 Orange Blossom Trail S, Orlando, FL
32837, United States

Hours

Reviews

3.9
1,273 reviews
5 stars
631
4 stars
279
3 stars
155
2 stars
59
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews mentioned incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several customers complained about stale or poorly prepared food, including cold fries and raw chicken.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some employees being praised for their service.
  • GG
    guilbeault87
    Nov 12, 2025
    1.0
    Showed up 3 mins before their lobby closed they locked the door as im walking up. I told them I was in an RV and didn't fit through their drive through and got refused service anyways. Employee was rude. Clearly didn't want my business. Will not return.
  • KD
    KC Desmarais
    Nov 12, 2025
    1.0
    The worker intentionally went and closed the door on us before the lobby was supposed to close. The staff were extremely rude and ignored us when we waved to them. We tried walking up to the window because we are in an rv and it can't fit through the drive through. They told us to we have to be in a car to order.. we are in an rv thats we we needed the lobby. We were not going to eat inside we wanted it to go. The locationis servesgood until 2 AM and it was only 9:55... But oh well I guess they dont want our money. Wendys I hope you check on your staff at this location as it's currently very poor quality.
  • TT
    Tracy
    Nov 1, 2025
    1.0
    Today I went to that Wendy’s for lunch. This place is disgusted and dirty. The tables are very sticky, the floors are sticky and dirty, I had to clean my own table and booth in order to sit down and eat. If the lobby look so disgusting, imagine where they stored and prepared food condition. I spoke to the manager on duty about my concern, he just apologized and continue his work. He doesn’t seem like he cares. This place need to be inspected due to lack of cleanliness. I will never return to this location.
  • AL
    Angel Lopez
    Oct 19, 2025
    5.0
    Fast & Good Service
  • GL
    Gabriel Lugo
    Sep 24, 2025
    1.0
    Take a debit or credit card because they will reject you if you have cash.

Frequently Asked Questions About Wendy's

Is 12820 S Orange Blossom Trail Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.