Brand Certified
Wendy's
3.9(1280 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
12820 Orange Blossom Trail S, Orlando, FL
32837, United States
Certified by Wendy's • Feb 22, 2026
(407) 826-4729
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/fl/orlando/12820-orange-blossom-trail-s
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.9
1,280 reviews
5 stars
634
4 stars
280
3 stars
155
2 stars
59
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Food Quality
Mixed feedback on food quality, with some customers receiving stale or improperly prepared items, while others praised the freshness of their meals.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
There were multiple complaints about staff being unprofessional, dismissive, or lacking proper training.
- JGjoseph garciaDec 31, 20251.0So i went to this Wendy's to order lunch and during my order the AI stop working so i drove up to the window and told them hey the Ai stop working as i was placing my order the person at the window told me oh drive back around to speak to one of us and i said the ai froze so the spaeker dosent work again they told me the same thing go back and try again i said no im here now take my order here and they replied i cant so i ended up leaving but the lack of customer service was disappointing Wendy's do better and stop trying to use Ai to be fancy
- LLliliana LasprillaNov 30, 20251.0Todo horrible
- MEM K EverettNov 22, 20253.0The box lunch was a good deal burger etc. I got the chicken stripe wish o would have stuck to a burger, it was like the bag chicken at Walmart, just not.my thing for $11.
- GGguilbeault87Nov 12, 20251.0Showed up 3 mins before their lobby closed they locked the door as im walking up. I told them I was in an RV and didn't fit through their drive through and got refused service anyways. Employee was rude. Clearly didn't want my business. Will not return.
- KDKC DesmaraisNov 12, 20251.0The worker intentionally went and closed the door on us before the lobby was supposed to close. The staff were extremely rude and ignored us when we waved to them. We tried walking up to the window because we are in an rv and it can't fit through the drive through. They told us to we have to be in a car to order.. we are in an rv thats we we needed the lobby. We were not going to eat inside we wanted it to go. The locationis servesgood until 2 AM and it was only 9:55... But oh well I guess they dont want our money. Wendys I hope you check on your staff at this location as it's currently very poor quality.
Frequently Asked Questions About Wendy's
Is 12820 S Orange Blossom Trail Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 12820 Orange Blossom Trail S, Orlando, FL?
The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturdays and Sundays from 7:00 AM to 2:00 AM.
Does this Wendy’s location offer delivery and takeout options?
Yes, Wendy's at this location offers both delivery and takeout services. You can order via their app or website at order.wendys.com.
Can I find breakfast served at this Wendy’s in Orlando?
Yes, this Wendy’s location serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
Is Wendy’s currently hiring at the 12820 Orange Blossom Trail, Orlando location?
To check available jobs at this Wendy’s or nearby, visit the Wendy's Careers page and search for Orlando, FL. Job openings, if any, will be listed.
How can I contact this Wendy’s location for questions or feedback?
You can call them directly at (407) 826-4729 or reach out to Wendy's Customer Care via live chat or phone (888-624-8140). Feedback can also be submitted through their online survey.
Where is Wendy’s located in relation to nearby places like Nail Tech 4 Everyone or Edible Arrangements?
Wendy’s at 12820 Orange Blossom Trail S is situated near Nail Tech 4 Everyone, Edible Arrangements, and several other beauty salons and restaurants, making it convenient for a meal before or after visiting these places.
Are there nearby convenience stores or gas stations where I can stop near Wendy’s?
Yes, 7-Eleven, a convenience store and gas station, is located nearby. This can be useful for quick stops before or after dining at Wendy’s.
What nearby attractions are close to this Wendy’s for family outings or activities?
Nearby attractions include My Little Town Kids Orlando, an amusement park and playground, perfect for a family visit before or after dining at Wendy’s.
Are there other dining options close to Wendy’s at 12820 Orange Blossom Trail S?
Yes, there are several nearby dining options including Sabores Bakery, Bokatto Creperie, Top Smoothie, and Saman Arepas Bistro, offering a variety of cuisines to explore after visiting Wendy’s.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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