Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews mentioned incorrect orders, missing items, and food not prepared as requested.
Food Quality
Several customers complained about stale or poorly prepared food, including cold fries and raw chicken.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some employees being praised for their service.
GG
guilbeault87
Nov 12, 2025
1.0
Showed up 3 mins before their lobby closed they locked the door as im walking up. I told them I was in an RV and didn't fit through their drive through and got refused service anyways. Employee was rude. Clearly didn't want my business. Will not return.
KD
KC Desmarais
Nov 12, 2025
1.0
The worker intentionally went and closed the door on us before the lobby was supposed to close. The staff were extremely rude and ignored us when we waved to them. We tried walking up to the window because we are in an rv and it can't fit through the drive through. They told us to we have to be in a car to order.. we are in an rv thats we we needed the lobby. We were not going to eat inside we wanted it to go. The locationis servesgood until 2 AM and it was only 9:55... But oh well I guess they dont want our money. Wendys I hope you check on your staff at this location as it's currently very poor quality.
TT
Tracy
Nov 1, 2025
1.0
Today I went to that Wendy’s for lunch. This place is disgusted and dirty. The tables are very sticky, the floors are sticky and dirty, I had to clean my own table and booth in order to sit down and eat. If the lobby look so disgusting, imagine where they stored and prepared food condition. I spoke to the manager on duty about my concern, he just apologized and continue his work. He doesn’t seem like he cares. This place need to be inspected due to lack of cleanliness.
I will never return to this location.
AL
Angel Lopez
Oct 19, 2025
5.0
Fast & Good Service
GL
Gabriel Lugo
Sep 24, 2025
1.0
Take a debit or credit card because they will reject you if you have cash.
Is 12820 S Orange Blossom Trail Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 826-4729.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 12820 S Orange Blossom Trail Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 12820 Orange Blossom Trail S, Orlando, FL?
The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturdays and Sundays from 7:00 AM to 2:00 AM.
Does this Wendy’s location offer delivery and takeout options?
Yes, Wendy's at this location offers both delivery and takeout services. You can order via their app or website at order.wendys.com.
Can I find breakfast served at this Wendy’s in Orlando?
Yes, this Wendy’s location serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
Is Wendy’s currently hiring at the 12820 Orange Blossom Trail, Orlando location?
To check available jobs at this Wendy’s or nearby, visit the Wendy's Careers page and search for Orlando, FL. Job openings, if any, will be listed.
How can I contact this Wendy’s location for questions or feedback?
You can call them directly at (407) 826-4729 or reach out to Wendy's Customer Care via live chat or phone (888-624-8140). Feedback can also be submitted through their online survey.
Where is Wendy’s located in relation to nearby places like Nail Tech 4 Everyone or Edible Arrangements?
Wendy’s at 12820 Orange Blossom Trail S is situated near Nail Tech 4 Everyone, Edible Arrangements, and several other beauty salons and restaurants, making it convenient for a meal before or after visiting these places.
Are there nearby convenience stores or gas stations where I can stop near Wendy’s?
Yes, 7-Eleven, a convenience store and gas station, is located nearby. This can be useful for quick stops before or after dining at Wendy’s.
What nearby attractions are close to this Wendy’s for family outings or activities?
Nearby attractions include My Little Town Kids Orlando, an amusement park and playground, perfect for a family visit before or after dining at Wendy’s.
Are there other dining options close to Wendy’s at 12820 Orange Blossom Trail S?
Yes, there are several nearby dining options including Sabores Bakery, Bokatto Creperie, Top Smoothie, and Saman Arepas Bistro, offering a variety of cuisines to explore after visiting Wendy’s.