Wendy's

3.5
1376 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11251 University Boulevard, Orlando, FL
32817, United States

Hours

Reviews

3.5
1,376 reviews
5 stars
543
4 stars
276
3 stars
201
2 stars
103
1 star
253

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

Many reviews highlighted poor food quality, with complaints about cold, stale, or improperly prepared items.

Customer Service

Service was frequently described as rude or unprofessional, with several customers noting negative interactions with staff.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.

Speed of Service

Customers expressed frustration with slow service times, particularly during peak hours.
  • RJ
    Robert J.
    Nov 15, 2025
    5.0
    Always very clean place, however many times the complex soda machine is wacked out. No syrup for some selections, etc. But I do love their chili, so that's why they got 5 stars.
  • PP
    Phill P
    Oct 28, 2025
    1.0
    Judgy Associate I speak spanish and she said something snarky about me in Spanish ;-; I think she was a manager too im not too sure
  • LR
    Lain R.
    Oct 26, 2025
    1.0
    food was aight however every time i've ordered this year something has been incorrect with my order. first time, i was missing a drink. second time, my entire order was completely wrong and i thought they straight up handed me someone else's food. this third time, i ordered coffee and they gave me a large soda. i have some dietary needs and cannot have soda in that quantity. please do better.
  • ME
    Maryann Echevarria
    Oct 26, 2025
    1.0
    Where is my salad. It's half empty. I got no chicken. They suck
  • UC
    Urbina Castro
    Oct 26, 2025
    1.0
    waste of money, that's not even close to a hamburger, they're selling bread with chicken fillet, a disgraceful Wendy's branch, and to make matters worse, everything was cold, from the potatoes to those buns that call themselves hamburgers, do not visit this restaurant in this location.

Frequently Asked Questions About Wendy's

Is 11251 University Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.