Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Many reviews highlighted poor food quality, with complaints about cold, stale, or improperly prepared items.
Customer Service
Service was frequently described as rude or unprofessional, with several customers noting negative interactions with staff.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
Speed of Service
Customers expressed frustration with slow service times, particularly during peak hours.
RJ
Robert J.
Nov 15, 2025
5.0
Always very clean place, however many times the complex soda machine is wacked out. No syrup for some selections, etc. But I do love their chili, so that's why they got 5 stars.
PP
Phill P
Oct 28, 2025
1.0
Judgy Associate I speak spanish and she said something snarky about me in Spanish ;-; I think she was a manager too im not too sure
LR
Lain R.
Oct 26, 2025
1.0
food was aight however every time i've ordered this year something has been incorrect with my order. first time, i was missing a drink. second time, my entire order was completely wrong and i thought they straight up handed me someone else's food. this third time, i ordered coffee and they gave me a large soda. i have some dietary needs and cannot have soda in that quantity. please do better.
ME
Maryann Echevarria
Oct 26, 2025
1.0
Where is my salad. It's half empty. I got no chicken. They suck
UC
Urbina Castro
Oct 26, 2025
1.0
waste of money, that's not even close to a hamburger, they're selling bread with chicken fillet, a disgraceful Wendy's branch, and to make matters worse, everything was cold, from the potatoes to those buns that call themselves hamburgers, do not visit this restaurant in this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 671-8511.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 11251 University Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 11251 University Boulevard, Orlando?
The drive-thru at this Wendy's location is open Monday through Thursday from 6:00 AM to 2:00 AM, and Friday through Sunday from 6:00 AM to 3:00 AM.
Does Wendy's at 11251 University Boulevard serve breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through an app for Wendy's at 11251 University Boulevard?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from Wendy's at 11251 University Boulevard?
Yes, delivery is available where offered. To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
Does this Wendy's have dine-in and drive-thru options?
Yes, it offers dine-in, drive-thru, and takeout services. However, curbside pickup is not available.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (407) 671-8511 or provide feedback via Wendy's Customer Care through their contact page or customer satisfaction survey.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit University Station Shopping Center for shopping, or catch a movie at Redbox kiosk. These spots offer convenient entertainment options close to Wendy's.
Where can I find banking or money transfer services near this Wendy's?
Western Union for money transfer and BB&T bank are located nearby for your financial service needs.
Are there other food options near Wendy's at 11251 University Boulevard?
Yes, nearby you can find several other restaurants like Godfathers Pizza, Taco Bus, Chick-fil-A, and Papa Johns Pizza to explore different cuisines.