Brand Certified
Wendy's
3.4(250 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
11734 E Colonial Dr, Orlando, FL
32817, United States
Certified by Wendy's • Feb 22, 2026
(407) 273-8523
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/fl/orlando/11734-e-colonial-dr
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.4
250 reviews
5 stars
117
4 stars
26
3 stars
22
2 stars
8
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with specific mentions of employees being dismissive and lacking basic customer service skills.
Order Accuracy
Many customers reported issues with missing items or incorrect orders, indicating a consistent problem with order fulfillment.
Food Quality
Several reviews noted that the food quality has declined, with complaints about cold, overcooked, or improperly prepared items.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, contributing to a negative experience.
AI Ordering System
The AI ordering system received mixed feedback, with some customers finding it efficient while others experienced frustration and confusion.
- JSJoanne SagonaFeb 10, 20263.0Location, food and service were great. The music was so loud we got headaches and had to scream to talk to each other. We changed tables twice, but it didn't help.
- LRLeah RosarioFeb 6, 20261.0Never picks up the phone when you call them super rude
- CRChaplain Faithe Reid-LiburdFeb 1, 20265.0They are always polite and the food is decent.
- MLManuel LinaresJan 31, 20261.0Today, at Approximately 10:30 am-while waiting to order- a young female employee (visibly) by the front counter was so rude and unprofessional-did not allow me in asking a simple question! In fact? Cut me off twice! Needs training on people skills!
- MOMadison O'BryantJan 25, 20261.0The AI ordering system should not be implemented. I would like talk to a human being. Disgraceful.
Frequently Asked Questions About Wendy's
Is Alafaya #85 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on weekdays?
The drive-through is open from 6:30 AM to 3:00 AM Monday through Friday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com to check delivery availability near you.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for feedback or inquiries?
You can call (407) 273-8523 directly or reach the Customer Care team via the Wendy's Contact page or at 888-624-8140.
Where is this Wendy's located?
This Wendy's is located at 11734 E Colonial Dr, Orlando, FL 32817, USA.
What are the dining options available at this Wendy's?
This location offers dine-in, drive-thru, takeout, and delivery services.
How can I order Wendy's food online or via a mobile app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What nearby food options are available around Wendy's?
Nearby food options include Hungry Howie's pizza, Orlando Fuji Sushi, Burger King, Dunkin', Viet-Nomz Vietnamese restaurant, Baskin-Robbins ice cream shop, and Giant Panda Chinese restaurant.
What nearby shopping destinations can customers visit near Wendy's?
Nearby shopping includes Alafaya Village shopping center, Lucky's Market supermarket, Mens Closet clothing and shoe store, and Alafaya Jewelry and Watch Repair.
Are there any nearby beauty or wellness services close to Wendy's?
Yes, nearby beauty and wellness services include ColorDictedHairBeauty salon, Hayati Aesthetics & Laser medical spa, Premiere Beauty Suites & Cafe, Jaca's Barber Shop, and Kutz4kids beauty salon.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website