Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or not up to expected standards.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and in-store, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
SS
Smallzzz
6 days ago
1.0
Ordered cheese fries and 2 junior bacon cheeseburgers along with a 6 piece of chicken nuggets.
Chicken nuggets were not delivered as well as cheese fries.
Received 2 sandwiches in their little brown bag with literally just the bread and a patty.
No lettuce, no tomatoes, no mayonnaise
No bacon
AC
Amber Carr
Dec 9, 2025
1.0
Order a JBC meal got 1 little piece of bacon on it the lettuce and tomato were no good. The drink was very flat! Not happy at all was a waste of money
TT
Thisnamedoesntfi
Dec 1, 2025
1.0
One of the worst Wendy’s in Orlando.
The same lady working the counter is always slow be the self checkout kiosk work half the time if even that.
Food is Wendy’s quality nothing to expect there.
GR
Guadalupe Rios
Nov 20, 2025
3.0
Food was dry. Like if it was from day before.
AB
Allan Bryson
Nov 16, 2025
4.0
I'm not sure that I trust the computerized order board in the drive thru. It processed my order so fast that I didn't get to complete the order that I had in mind.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on weekdays?
The drive-through is open from 6:30 AM to 3:00 AM Monday through Friday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com to check delivery availability near you.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for feedback or inquiries?
You can call (407) 273-8523 directly or reach the Customer Care team via the Wendy's Contact page or at 888-624-8140.
Where is this Wendy's located?
This Wendy's is located at 11734 E Colonial Dr, Orlando, FL 32817, USA.
What are the dining options available at this Wendy's?
This location offers dine-in, drive-thru, takeout, and delivery services.
How can I order Wendy's food online or via a mobile app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What nearby food options are available around Wendy's?
Nearby food options include Hungry Howie's pizza, Orlando Fuji Sushi, Burger King, Dunkin', Viet-Nomz Vietnamese restaurant, Baskin-Robbins ice cream shop, and Giant Panda Chinese restaurant.
What nearby shopping destinations can customers visit near Wendy's?
Nearby shopping includes Alafaya Village shopping center, Lucky's Market supermarket, Mens Closet clothing and shoe store, and Alafaya Jewelry and Watch Repair.
Are there any nearby beauty or wellness services close to Wendy's?
Yes, nearby beauty and wellness services include ColorDictedHairBeauty salon, Hayati Aesthetics & Laser medical spa, Premiere Beauty Suites & Cafe, Jaca's Barber Shop, and Kutz4kids beauty salon.