Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,583 reviews
5 stars
768
4 stars
353
3 stars
163
2 stars
68
1 star
231
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported missing items or incorrect orders, leading to frustration.
Customer Service
Service quality varied significantly; many reviews highlighted rude staff and poor customer interactions.
Food Quality
Several customers expressed disappointment with food quality, mentioning cold or poorly prepared items.
Wait Times
Long wait times in the drive-thru and for food preparation were frequently mentioned as a major issue.
AI System
The AI ordering system received mixed reviews; some found it efficient while others experienced difficulties.
- ABAllan BrysonNov 16, 20254.0I'm not sure that I trust the computerized order board in the drive thru. It processed my order so fast that I didn't get to complete the order that I had in mind.
- PBpatrick buckleyOct 24, 20251.0This is like the fifth time I ordered from this Wendy’s and they missed something on my order. This is unacceptable. I don’t know what’s going on but you need to train your employees better. I live about 15 minutes away from you guys and every time I get five meals I’m always missing one. I’m very upset. My mother-in-law couldn’t eat dinner because you guys forgot her food. I’m not happy.
- BNBritt NOct 23, 20251.0The service is bad, the food is worse.
- DDDaleksargeOct 22, 20251.0AI screen taking drivethrough orders
- MPMelissa PedrazaAug 27, 20255.0Big shoutout to the night crew at Wendy’s! 🙌 Every time I come through, the customer service is on point super friendly and professional. My food is always fresh, hot, and made right, and they get it out fast too. You can tell they really care about doing a good job, even late at night. Honestly, this whole crew deserves a raise for the way they handle things. Best Wendy’s experience every time!
Frequently Asked Questions About Wendy's
Is Alafaya #85 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Orlando, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Orlando, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 273-8523.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Alafaya #85 Wendy’s serve breakfast?
Yes, this Wendy’s location in Orlando, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on weekdays?
The drive-through is open from 6:30 AM to 3:00 AM Monday through Friday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com to check delivery availability near you.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for feedback or inquiries?
You can call (407) 273-8523 directly or reach the Customer Care team via the Wendy's Contact page or at 888-624-8140.
Where is this Wendy's located?
This Wendy's is located at 11734 E Colonial Dr, Orlando, FL 32817, USA.
What are the dining options available at this Wendy's?
This location offers dine-in, drive-thru, takeout, and delivery services.
How can I order Wendy's food online or via a mobile app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What nearby food options are available around Wendy's?
Nearby food options include Hungry Howie's pizza, Orlando Fuji Sushi, Burger King, Dunkin', Viet-Nomz Vietnamese restaurant, Baskin-Robbins ice cream shop, and Giant Panda Chinese restaurant.
What nearby shopping destinations can customers visit near Wendy's?
Nearby shopping includes Alafaya Village shopping center, Lucky's Market supermarket, Mens Closet clothing and shoe store, and Alafaya Jewelry and Watch Repair.
Are there any nearby beauty or wellness services close to Wendy's?
Yes, nearby beauty and wellness services include ColorDictedHairBeauty salon, Hayati Aesthetics & Laser medical spa, Premiere Beauty Suites & Cafe, Jaca's Barber Shop, and Kutz4kids beauty salon.