Wendy's

3.9
1586 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11734 E Colonial Dr, Orlando, FL
32817, United States

Hours

Reviews

3.9
1,586 reviews
5 stars
769
4 stars
353
3 stars
163
2 stars
68
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or not up to expected standards.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and in-store, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
  • SS
    Smallzzz
    6 days ago
    1.0
    Ordered cheese fries and 2 junior bacon cheeseburgers along with a 6 piece of chicken nuggets. Chicken nuggets were not delivered as well as cheese fries. Received 2 sandwiches in their little brown bag with literally just the bread and a patty. No lettuce, no tomatoes, no mayonnaise No bacon
  • AC
    Amber Carr
    Dec 9, 2025
    1.0
    Order a JBC meal got 1 little piece of bacon on it the lettuce and tomato were no good. The drink was very flat! Not happy at all was a waste of money
  • TT
    Thisnamedoesntfi
    Dec 1, 2025
    1.0
    One of the worst Wendy’s in Orlando. The same lady working the counter is always slow be the self checkout kiosk work half the time if even that. Food is Wendy’s quality nothing to expect there.
  • GR
    Guadalupe Rios
    Nov 20, 2025
    3.0
    Food was dry. Like if it was from day before.
  • AB
    Allan Bryson
    Nov 16, 2025
    4.0
    I'm not sure that I trust the computerized order board in the drive thru. It processed my order so fast that I didn't get to complete the order that I had in mind.

Frequently Asked Questions About Wendy's

Is Alafaya #85 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on weekdays?

The drive-through is open from 6:30 AM to 3:00 AM Monday through Friday.