Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and dismissive behavior.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed fresh and hot food, others complained about stale or poorly prepared items.
AI Ordering System
The introduction of an AI ordering system has received negative feedback, with customers expressing frustration over its effectiveness.