Trattoria al Forno

Reviews

• JM

  Jessica Merchant

  6 days ago
  1.0
  We made reservations for 6:55pm on a Tuesday. We arrived to check in around 6:25 - yes, early, but we wanted to make sure we didn’t miss check in with the lines we had noticed nights prior. I checked in, let the hostess know that I knew we were early, we just didn’t want to miss our time. She said I’d get a text confirming check in. I never did. I decide to go and check back in around 20 minutes later and let her know I never got the first expected text. She sends one then and there and lets me know my table will be ready at my reservation time. No problem. They take us to be seated and there’s a random stranger sitting at our table eating food from another Boardwalk cafe. They ask him to get up and try to seat us there. I had to explain that the table was dirty and I requested a clean table. They have us stay outside for nearly 20 minutes before I finally go back in and ask for an update. They make me wait in line to ask to be seated again. After I point out there are so many empty tables and just ask for an update (basic communication would have gone a long way) the seater, Haley, steps in with immediate attitude about why they can’t just ‘seat us at any table.’ Okay. Then what is happening? Someone else steps in to explain that they are changing a table out for us. The table they were changing had been ready for almost 15 minutes (we were standing by it) they had out our ticket to be seated all the way in the back of the line. 0/10 on customer service. 0/10 on attitude. 0/10 on communication. Go anywhere else but here. The corn dog stand across the way was more inviting and accommodating. Our server was great. So I don’t fault her. The manager did come out and speak to us and she did take time to hear me out. But Haley needs an attitude adjustment and the staff needs effective communication training asap. Until then, these Disney first timers won’t be back. Also - Kimberly the seater was wonderful and the only reason we didn’t just walk out on our table all together. She needs a raise. She was is so kind.
• JH

  Jeffrey Hill

  Nov 15, 2025
  5.0
  Came here to celebrate a birthday dinner - we’re passholders and have been to many Disney sit down restaurants at this point and I gotta say…Trattoria al Forno ranks near the top! The truffle gnocchi, plant based bolognese, lemon cake, and chocolate panna cotta were all stand-out dishes! (Sidenote we’ve been here for breakfast as well and it’s also pretty great)
• JN

  Jackie Newton

  Nov 14, 2025
  4.0
  We made a reservation in advance here on the Disney App. We checked in on the app, and waited for the text message, and then waited for our name to be called by the host. We were a party of 2 and were sat at a 2 person table. The tables are generally quite close to other tables, and it was quite busy in there, which made it a tad noisy. There were lots of families in there and everyone was dressed in a variety of clothes from park clothes to button up shirts. We ordered a glass of wine and a beer, we got served focaccia bread, and we ordered the margherita pizza and the gnocchi. Our server was Andrea and she was lovely, very friendly, quick, and spot on with her timing. She was very enthusiastic about the menu and the things they make from scratch at the restaurant such as the gnocchi. Our food came out relatively quickly which was nice. The pizza was good, nothing fantastic, and a great portion. The gnocchi was very good, but note that the dish with the sauce makes it heavy and rich, but it was still enjoyable and we ate it all. Overall we wanted to try out this place on the boardwalk due to other people’s great reviews, and its convenient location to the hotels and parks. We do love Italian food, however this did not blow us away. We would prefer the Italian food at Il Mulino at the Swan next door. However this place has very approachable Italian food, which is great for families. We enjoyed our meal here, but will be choosing a different Italian restaurant next time.
• FF

  Frankie

  Nov 10, 2025
  3.0
  Trattoria Al Forno on the Disney Boardwalk has a lively atmosphere, but it was a bit too loud during our visit which made it hard to relax. Our waitress was very kind, though the service was slow and we waited quite a while between check-ins. The Truffle Gnocchi was really good and the creamy Parmesan sauce was delicious. However, the raspberry spritz wasn’t my favorite. Overall, it was an okay experience, but some improvements in pace and ambiance would help.
• JD

  Jenya D

  Nov 7, 2025
  3.0
  Came in, the host took us in to the dining room and had to turn us back around to go sit in the lobby because our table was taken… that was ok,… When we did sit down the server was very nice, food came out very fast but it was ok. Unfortunately in the middle of our breakfast I came Across a very Rude, loud mouth Host named Bruce. My kid was not comfortable with him, when he was sarcastically asking my three year old questions. One time, He was walking by our table and I said to him “excuse me sir.. a couple times and when he turned around I said “hey, where is the bathroom” he told me where the bathroom was and then proceeded to tell me “I think you meant to say excuse me Sir, where is the bathroom.? not hey where is the bathroom”… I just looked at him in shock, I didn’t know if he was joking or being serious. on the way to the bathroom my kid fall down and Bruce preceded to say something very mean and sarcastic (that’s what you get) instead of asking us if we were ok smh 🤦🏻‍♀️ MIND YOU.. my kid is innocent in Wtv beef hes loud mouth flamboyant self had with me… not a good experience with this one rude person. Totally ruined my experience at this restaurant. He should not be working at a hospitality restaurant. He Needs to learn when to keep his mouth shut and how to speak to customers.

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