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The Palm - Orlando

4.3
(735 reviews)

Business Details

5800 Universal Blvd., Orlando, FL
32819, United States
(407) 503-7256
https://www.thepalm.com/restaurants/orlando/

About

Steak HouseThe Palm
Located in the magical city of Orlando, The Palm is a culinary gem of Central Florida. This unique dining destination is just moments away from Universal Studios and the Orlando International Premium Outlets, making this the perfect location for any occasion.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

The Palm - Orlando
5800 Universal Blvd., Orlando, FL
32819, United States

Hours

Reviews

4.3
735 reviews
5 stars
522
4 stars
71
3 stars
45
2 stars
35
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, highlighting specific servers like Michael, Amanda, and Gabriel.

Food Quality

While some diners enjoyed the food, others found it inconsistent, with several complaints about overcooked steaks and bland flavors.

Atmosphere

The restaurant's ambiance received mixed reviews; some enjoyed the vibe while others found it too loud or not as upscale as expected.

Pricing Concerns

Several customers felt the prices were high relative to the quality of food and service, with some stating it was not worth the cost.
  • JL
    Janna Leviev
    Feb 17, 2026
    5.0
    Not only did this restaurant offer remarkable service, but the moment I stepped foot into it I was hit by a great sense of homeliness. The staff was incredible, contributing to the warm feeling I had. Very kind and humorous, amazing.They say never to order the fish at a steakhouse, however that statement was proven wrong by the branzino I ordered and greatly enjoyed. The steak does not disappoint. Overall, the greatest restaurant I’ve eaten in so far in Florida. Would recommend and come here again.
  • CO
    Chris Ottum
    Feb 14, 2026
    4.0
    This is a classic Italian steakhouse, which if you've been to one before, you'll be very familiar with the menu here. My wife and I had a good experience, and have already decided we'll go back, despite the mediocre service we received. Kudos to the food runner, though, as he was on point! My wife and I shared the Tuscan tomato soup, which was flavorful and had just the right level of spice to it. FYI, our server told us there was no dairy in it, but it definitely had a few rinds of Parmesan. I ordered the chicken parmesan at the recommendation of our server, and my wife ordered the 8 ounce filet. We chose sides of creamed spinach and hash browns. Yes, hash browns. I will say, they're exactly what you'd expect from hash browns. While they were tasty, I wouldn't say they are worth the price. The creamed spinach was slightly soupy, and very creamy, not bland like I've had at some places. My chicken parmesan was massive, I could only eat half. Like the hash browns, it was tasty, but nothing outstanding. My wife's filet was cooked as requested (AKA burnt), yet still retained flavor. For dessert, we ordered the cheesecake and carrot cake. The cheesecake was a Junior's cheesecake, so it was creamy and firm, but the carrot cake was truly superb. It was everything I could have hoped for, and also massive. We ended up taking home enough food for another meal. Our server seemed to keep busy, but we only saw her a few times, she never checked in to see how we were doing, other than to ask if we wanted dessert, and to give us the check. The decor is a typical steakhouse, with dark wood, dim lighting, and pictures of celebrities and other people important to the history of the restaurant plastered all over the walls.
  • AV
    Alma Van Der Velde
    Feb 13, 2026
    3.0
    I came here with my husband to celebrate my birthday and got nothing ! No complementary champagne or a little birthday dessert ..the food was great but otherwise very disappointing. Our check for just my husband and I was $500. I m local and I will never go back.
  • EE
    eodbrent
    Feb 9, 2026
    4.0
    The food is what you'd expect for the prices - amazing! Megan was great - very personable and accommodating!!! The Key Lime pie is the best key lime pie we've ever had. We're considering having it a second night in a row. We got the bone in filet - 12oz rare, and 8oz center cut filet medium rare. Both cooked perfect, the sear on the rare could not have been better - Gordon Ramsay should have one and take notes. The wedge salad (1/2 of it in pic) is way too big for one person. Luckily we split it. Fries were great, and the ricotta brussel sprouts could calm Putin down enough to leave Ukraine alone. Their coffee (Palm Espresso Martini, Irish Coffee) is also some of the best we've had at a restaurant like this. Our only complaint is how they sat us. There were only 4 tables seated in the entire restaurant while we were eating (7-9pm on superbowl Sunday), and they sat all 4 tables right next to each other. It felt unnecessary given their capacity and plate pricing. I think we could have asked to move and Megan would have hooked us up...but it felt awkward to ask given the way/tone the hostess sat us with. All in all - would definitely come back - we're already planning on it.
  • AA
    Angie
    Feb 6, 2026
    5.0
    My husband and I joined friends for dinner here recently. Our dinner experience was perfect. Katrina was our server and she was fantastic. The cocktail shrimp were gigantic and I had oysters and beef carpaccio as my entree. We will definitely be back.

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