Subway

3.8
478 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Orlando Subway® Restaurant at 10924 E. Colonial Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10924 E. Colonial Drive, Orlando, FL
32817, United States

Hours

Reviews

3.8
478 reviews
5 stars
244
4 stars
86
3 stars
39
2 stars
17
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from a manager named Sherri, who was described as rude and unwelcoming.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and issues with food preparation, including cold sandwiches and mixed-up ingredients.

Cleanliness

The establishment was noted for being clean, but some customers reported unsanitary practices among staff.

Staff Attitude

Many reviews mentioned indifferent or unfriendly staff, contributing to a negative dining experience.

Management Issues

Several customers expressed dissatisfaction with management's handling of staff behavior and customer complaints.
  • MH
    Michael Hernandez
    Nov 25, 2025
    1.0
    The manager Sherri, has no hospitality skills whatsoever. She had an attitude to entire time while making my sandwich and barely put anything on my sandwich. I had to ask her twice to add more condiments on my sandwich. She did not greet us at all and should not be working in food service. If you hate your job so much just quit.
  • IV
    Ismarie Vazquez
    Nov 16, 2025
    1.0
    Worst customer service ever. I placed an order online they took my money when I went to pick it up the lady told me she never recived it. I showed her where we had paid the receipt and she still wouldn’t make our food. She wouldn’t even give me the number of someone who could at least approve the food being made or given me my money back.
  • JA
    juan alvarez
    Nov 11, 2025
    1.0
    Tuesday 12 pm really rude wt lady name [sherry] or something like that really rude she looks unhappily works here offer really bad attitude never come back to this location
  • AP
    Alex Perrault
    Nov 7, 2025
    5.0
    Employee was very helpful and took great initiative in helping me with a larger order.
  • DF
    David Funes
    Oct 14, 2025
    1.0
    This place is sketchy. Smelled like weed and service was horrible. Workers seem very indifferent and dont care about the quality of the service nor food.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 10924 E. Colonial Drive, Orange, Orlando, FL 32817, US.

What are the opening hours of the Subway at 10924 E. Colonial Drive?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 10:00 PM.