Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Orlando Subway® Restaurant at 1742 S Orange Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, particularly from specific employees who were described as rude, unprofessional, and dismissive towards customers.
Employee Behavior
Several customers reported negative experiences with specific employees, including accusations of hostility, lack of respect, and inappropriate treatment towards both customers and fellow staff.
Food Quality
While some customers praised the food quality, there were multiple complaints about stale bread and poorly prepared sandwiches, indicating inconsistency in food standards.
Cleanliness Issues
Several reviews mentioned cleanliness problems within the store, including unsanitary conditions and lack of proper hygiene practices among staff.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good service, particularly highlighting specific employees who provided excellent service.
VM
Veronica Miller
Jan 5, 2026
1.0
You have to be clearly desperate if you are happy with the very uneducated, unprofessional and absolutely disturbing people you have running your store. Today, Jan. 5th at lunchtime, I came in with my family and the two un-kept staff people were so rude that I almost videotaped them. They ate ruining your brand.
FS
Fine Shyt
Dec 30, 2025
1.0
This location has a serious problem with one employee: DeeDee (blonde hair). Her behavior was hostile, unprofessional, and abusive toward both customers and a young employee named Matthew, who told me this is his first job and that he’s only been here about a month.
She verbally berated and embarrassed him in front of customers, raised her voice, and spoke to him in a degrading manner. Multiple customers stepped in to defend him because what we witnessed was completely unacceptable. When asked about it, she justified her behavior by saying she gets talked to that way which does not excuse bullying or harassment.
She was also disrespectful to customers, including snapping at me when I asked her not to touch my food. Her tone was sarcastic and aggressive. This created a hostile environment that made many customers visibly uncomfortable.
Because of this experience, I will not be returning, and I will actively discourage my coworkers and others from eating at this location as long as she remains employed here. No business should tolerate an employee who treats people especially young, new workers this way.
Management needs to address this immediately. This employee should not be working with the public
AR
Alicia Rosenaur
Dec 27, 2025
1.0
I am absolutely appalled by the treatment my elderly mother received at this Subway location. She urgently needed to use the restroom, and when we asked for the key, the employee told us it was for paying customers only. I explained that I would buy something so my mother could use the bathroom, but before I could finish, she cut me off saying, “Don’t you read? The door says it’s for paying customers only.”
I repeated that I would purchase something immediately, and even another customer asked her to ring me up. Despite this, she ignored both of us and continued making a sandwich while my mother was visibly in distress. My mother ended up having an accident outside the store because of this employee’s refusal to show basic human decency.
I have never been so angry at the ignorance and lack of compassion displayed. It is shocking that a company like Subway would allow or encourage this kind of behavior. No one should be treated this way. This is the employees with no dignity for others.
LC
Luis Cruz
Dec 27, 2025
2.0
Whoever was working here 4:43 AM Saturday 12/27/25 really acted like he wanted to get fired. Completely rude. Did not know what the meal of the day was. Phrase "I don't know I'm just here," said multiple times. He served us before and was fine. When he went to serve the police officers after us he seemed fine as well. I think this may have been discrimination due to us being Hispanic. We normally eat in restaurant but this employee really made the atmosphere awful.
Food was great as always.
CJ
Caitlyn Javier
Dec 19, 2025
2.0
It took a few experiences to get me to write a review. The older woman was attending me. Making very large facial expressions to show she was annoyed by me asking for toppings. I imagine she was mad it was busy lunch hour. She essentially was throwing my toppings on, not putting much and missing an end. I didn’t want to fight about it, so I let it go until she got to the banana peppers LOL. I asked for a little bit more. She added one single pepper and then stared at me with a face. I said as polite as possible, “I’m sorry. I really like these. Can I please have a little more?” She then proceeded to take 2 full handfuls of peppers and throw it on my sub. Then stared at me with the same face. Next, I asked for sauce, which she squirted all over the sub back and forth a total of close to 10 times. I should have walked out and not paid for it. I only go because it’s close to my job and fast but I put my hard earned money into this disgusting sub and will be hungry the rest of the day.
The Subway restaurant is located at 1742 S Orange Ave, Orlando, FL 32806, United States.
What are the operating hours of this Subway location?
This Subway location is open 24 hours a day, seven days a week.
Does this Subway offer delivery and pickup services?
Yes, this Subway offers both in-store pickup and delivery services.
What meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Can I dine in at this Subway location?
Yes, dine-in is available at this Subway restaurant.
Does this Subway restaurant offer catering services?
Yes, catering services are available at this Subway.
Where can I view the menu and place an order for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/484-0/menu/
What nearby hospitals are close to the Subway at 1742 S Orange Ave?
Nearby hospitals include Florida Hospital Florida Hospital-East Orlando and Orlando Health Arnold Palmer Hospital for Children Urology Center, which may be convenient if you need a meal after a visit or while accompanying family.
What fitness centers are near this Subway location?
Orangetheory Fitness Orlando - SoDo and Orangetheory Fitness are nearby fitness centers where you can work out before or after enjoying a meal at Subway.
Are there any other dining spots near the Subway at 1742 S Orange Ave?
Yes, nearby dining options include Marco's Pizza and Clean Juice SoDo, offering you a variety of food and beverage choices around your visit to Subway.