Food Quality
Customers frequently praised the pizza for being delicious, fresh, and reminiscent of authentic New York-style pizza, although there were some complaints about inconsistency in quality.
Customer Service
While many reviews highlighted friendly and attentive service, there were notable instances of poor customer interactions and unprofessional behavior from staff.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
Business Hours
There were complaints regarding misleading business hours, with some customers arriving to find the restaurant closed despite advertised hours.
Value for Money
Some customers felt that the portion sizes did not justify the prices, particularly for items like breadsticks.