Food Quality
Customers frequently praised the pizza for its delicious taste and authentic New York style, though there were some complaints about inconsistency in quality and undercooked items.
Customer Service
While many reviews highlighted friendly and attentive service, there were notable instances of rude behavior and unprofessionalism from staff, particularly during busy times.
Order Issues
Several customers reported problems with their orders, including missing items, delays, and issues with refunds, indicating a need for better order management.
Atmosphere
The small, casual setting received mixed reviews; some enjoyed the vibe while others noted it was cramped and not ideal for dining in.