Business Details
About
Fast Food Restaurant
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Location
Hours
Reviews
3.8
363 reviews
5 stars
195
4 stars
47
3 stars
35
2 stars
33
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the freshness and flavor, while others reported blandness and issues with preparation.
Service Experience
Service quality varied; some praised friendly and attentive staff, while others experienced poor service and order inaccuracies.
Cleanliness
Establishment generally clean, but some customers noted issues with cleanliness in dining areas and food preparation.
Atmosphere
The restaurant's decor and atmosphere received positive feedback, with many enjoying the retro vibe and spacious layout.
Pricing Concerns
Customers expressed concerns about pricing, with some feeling that the food was overpriced for the quality received.
- CFCatherine Falardeau5 days ago2.0Hubby got food poisoning from the Italian beef.
- JSjustin snodgrassNov 11, 20255.0Love to see the old American way, and I know Portillos was bought out, of quality fast food with options to your delight and then the young folks working to help get through college and make a few extra bucks for the extracurricular extravaganzas that occur. Great experience and the employees were on par with the chikfila machine but allowed to be more themselves
- FHFairooz HaqueNov 8, 20255.0My friend and I braved the Waterford Lakes crowds to eat lunch at Portillo's on a Saturday. The food was fantastic and ready quickly (I think my order was ready in less than 10 minutes). The fries in particular are delicious. This was my second time at this location but first time dining in. Really well decorated inside with old school artwork and Florida posters. Would definitely recommend.
- EMElizabeth MengelsonNov 8, 20252.0Seems like they have changed their hot dogs — they no longer have that signature Chicago “snap” when you eat them. Pretty disappointing. . . plus the hot dogs now are much saltier. Not at all like they have been over the past 10+ years I’ve eaten at Portollos .
- JPJennifer García PulidoNov 3, 20254.0Es espacioso, ruido moderado. En el autoservicio la máquina no imprimió mi recibo. Pero todo lo demás excelente
Frequently Asked Questions About Portillo's Waterford Lakes
Where is Portillo's Waterford Lakes located?
Portillo's Waterford Lakes is located at 315 North Alafaya Trail, Orlando, FL 32828, US.
What are the operating hours of Portillo's Waterford Lakes?
Portillo's Waterford Lakes is open from 10:00 AM to 10:30 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
What type of food does Portillo's Waterford Lakes serve?
Portillo's Waterford Lakes serves Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
What payment options are accepted at Portillo's Waterford Lakes?
Portillo's accepts Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order from Portillo's Waterford Lakes online?
You can place your order online at http://order.portillos.com.
Is there a mobile app to order from Portillo's Waterford Lakes?
Yes, you can order via the Portillo's app available on Android and iOS devices.
What are some nearby restaurants to Portillo's Waterford Lakes?
Nearby restaurants include Romano's Macaroni Grill, Duffy's Sports Grill, LongHorn Steakhouse, Panera Bread, and Golden Krust.
Are there any nearby cafes where I can grab a coffee near Portillo's Waterford Lakes?
Yes, you can visit Raining Berries - Waterford Lakes, Panera Bread, Planet Smoothie, and The Original Rainbow Cone for coffee and smoothies nearby.
What nearby stores can I visit for beauty and wellness services around Portillo's Waterford Lakes?
Nearby beauty and wellness options include Ganga Threading, In Style Hair, Super Nails & Spa, Lumiere Medical & Wellness, and Great Clips.
Can I find sporting goods and bike shops near Portillo's Waterford Lakes?
Yes, you can visit Fit2Run, The Runner's Superstore, Cycle Spectrum, and Trek Bicycle Orlando for sporting goods and bike-related needs nearby.