Portillo's Orlando Palm Pkwy

4.4
4261 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 7715 Palm Parkway! Dive into the authentic taste of Chicago Street food at our 50s-60s Diner themed restaurant, just 9.3 miles, 6.2 miles, 1.5 miles, 8.9 miles, 2.3 miles from Walt Disney World, Universal Studios, Orlando Vineland Premium Outlets, ESPN Wide World of Sports Complex, SeaWorld Orlando. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Portillo's Orlando Palm Pkwy
7715 Palm Pkwy, Orlando, FL
32836, United States

Hours

Reviews

4.4
4,261 reviews
5 stars
2,993
4 stars
662
3 stars
261
2 stars
152
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional and accommodating service, highlighting staff members who went above and beyond to assist.

Food Quality

Overall, the food received positive feedback, especially the Italian beef sandwiches and cake shakes, though some items were noted as average or not true to Chicago style.

Atmosphere

The retro diner theme and cleanliness of the restaurant were frequently appreciated, contributing to a pleasant dining experience.

Pricing

While many found the food to be worth the price, some customers mentioned that the prices have increased and could be considered high.

Order Accuracy

There were some complaints about order accuracy, with instances of missing items or incorrect orders, though staff were noted to resolve issues promptly.
  • DC
    Danielle Clark
    5 days ago
    3.0
    Not sure.What was different?But for some reason it didn't taste as good as it did the last time I came here. And The Onion rings are lackluster at best.Do not order them get the french fries Didn't see this cool car out the parking lot though l o l
  • TG
    Terri Giannoutsos
    Nov 16, 2025
    1.0
    Normally would give a 5 star rating. Not this time the cashier was great. But the staff at the other end had me wait 14 minutes for 3 veggie dogs and a order of rings. Whole order was cold and wrong. We were bummed
  • JJ
    Josh Jordan
    Nov 16, 2025
    5.0
    1st time at a Portillos. Rodeo burger was legit good. Flavorful, filling, fresh. Onion rings were good. Spice cake was also legit satisfying. Old 50s diner vibe was well done, felt comfortable. Felt nice. Absolutely recommend.
  • OO
    Olivia
    Nov 14, 2025
    5.0
    We love Portillo’s! You can count on them to be fast, courteous, and to keep the whole place clean. Eclectic, retro vibes with the decor and music from the 50’s/60’s to round out the experience. Order at the kiosks if you want to take your time going through the menu to decide. They will call your order number when your order is ready and you pick it up from the counter. There is a counter for carry out if you online or mobile order. There is a plant-based hot dog my vegan friend loves, but the fries are cooked in beef tallow so he can’t have those. It’s nice there is a vegan option, but not enough for a full combo meal.
  • CL
    Chip Lechner
    Nov 11, 2025
    5.0
    Set up like a 50s diner with excellent decor. The Italian beef, sausages, and Chicago Hot Dogs are authentic and have big, bold flavors. The crinkle cut fries are crispy outside and fluffy inside. The shakes are thick and creamy. One of my favorite places in Orlando.

Frequently Asked Questions About Portillo's Orlando Palm Pkwy

What are the operating hours for drive-through at Portillo's Orlando Palm Pkwy?

The drive-through is open every day from 10:00 AM to midnight (00:00).

Where is Portillo's Orlando Palm Pkwy located?

It is located at 7715 Palm Parkway, Orlando, FL, 32836, USA.