Brand Certified
Pollo Tropical
4.0(1100 reviews)
Certified by Pollo Tropical • Feb 22, 2026
Business Details
6674 South Semoran Blvd, Orlando, FL
32822, United States
Certified by Pollo Tropical • Feb 22, 2026
(407) 850-9491
Certified by Pollo Tropical • Feb 22, 2026
https://locations.pollotropical.com/fl/orlando/6674-south-semoran-blvd
Certified by Pollo Tropical • Feb 22, 2026
About
Certified by Pollo Tropical • Feb 22, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Feb 22, 2026
Hours
Certified by Pollo Tropical • Feb 22, 2026
Reviews
4.0
1,100 reviews
5 stars
637
4 stars
167
3 stars
90
2 stars
52
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Chris and other staff members received high praise for their attentive and friendly service, creating a welcoming atmosphere for customers.
Food Quality
Many customers enjoyed the delicious and fresh food, particularly the grilled chicken and various menu items.
Inconsistency
Some reviews highlighted issues with order accuracy and food availability, particularly during busy times, leading to customer dissatisfaction.
Cleanliness
Several customers noted the cleanliness of the restaurant, contributing positively to their dining experience.
Management Issues
There were complaints about management and staff behavior, particularly regarding order handling and customer service during peak hours.
- JFJohana FreireFeb 19, 20265.0Chris fue muy amable, rápido y servicial. Da gusto recibir un trato así. ¡Muchas gracias recomiendo este lugar excelente atención
- WJWagner JimenezFeb 17, 20265.0Chris, Ofrece un gran servicio, mucha cortesía, siempre pendiente ha cada detalle para que el cliente se sienta satisfecho. Gracias por excelente servicio.
- NAnoel adamesFeb 16, 20265.0I’ve previously left a bad review of this location over a year ago about closing early and I’m happy to report that their operating hours are consistent as I was able to order a meal an hour before closing without an issue.
- GGgalasidanFeb 15, 20265.0The vibes remind me of old style taco bell the the menu is much more interesting. The soup is fantastic, the steak is delicious, the sauces are an adventure. On my first time in I asked for a variety of sauces to try and they packed me two of each. Wish this restaurant existed back home.
- CRChris RawsonFeb 15, 20265.0Always a great experience at this Pollo Tropical. Today was exceptional though as I had the fortune of having Chris help me choose my perfect lunch. Thanks Chris!
Frequently Asked Questions About Pollo Tropical
What are the operating hours for Pollo Tropical in Orlando?
Pollo Tropical in Orlando is open daily from 10:30 AM to 11:00 PM, with extended delivery hours until 11:30 PM.
Does Pollo Tropical in Orlando offer delivery and online ordering?
Yes, Pollo Tropical offers both delivery and online ordering. You can order delivery through their website at https://order.pollotropical.com/menu/pollo-tropical-semoran-blvdorlando-fl?handoff=delivery.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical specializes in Cuban cuisine and other Latin American dishes, with a focus on fresh 24-hour citrus marinated chicken.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards and mobile NFC payments. Cash is not required.
Is Pollo Tropical family-friendly and accessible for children?
Yes, Pollo Tropical welcomes families and children. The restaurant offers a children's menu and has high chairs available.
Does Pollo Tropical have seating options and accessibility features?
Yes, Pollo Tropical offers seating both indoors and outdoors, has wheelchair accessible entrance, parking, seating, and restrooms, as well as free parking.
Are there any nearby restaurants around Pollo Tropical where visitors can explore different cuisines?
Yes, nearby restaurants include Chuy's (Tex-Mex), Cheddar's Scratch Kitchen (American), El Rinconcito Restaurant & Bar (Mexican/Latin American), Habibi Healthy Lebanese Food, and Buffalo Wild Wings (sports bar with chicken wings).
What nearby parking options are available for visitors to Pollo Tropical?
Visitors can use nearby parking options such as WallyPark Airport Parking, Xpress Airport Valet Parking, and 5601 Butler National Drive Parking, which provide convenient access to Pollo Tropical.
Are there places nearby Pollo Tropical for pet owners who need services?
Yes, Pet Paradise Orlando nearby offers pet boarding, grooming, sitting, and retail services, which could be convenient for pet owners visiting Pollo Tropical.
Does Pollo Tropical in Orlando have any special holiday hours?
Pollo Tropical in Orlando is closed on December 25, 2024, for the holiday. Regular hours apply on other days.
Brand Certified Facts from Pollo Tropical
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