Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
2,011 reviews
5 stars
858
4 stars
391
3 stars
228
2 stars
105
1 star
429
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the flavors while others reported issues with undercooked or poorly prepared items.
Customer Service
Service quality varies significantly; many customers praised friendly staff, while others experienced rude or unprofessional behavior.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Management
Some customers appreciated the attentiveness of managers, while others reported negative interactions with management.
- RPRomi Palacio6 days ago1.0I think they need to improve in many areas, such as hygiene. The bathrooms were dirty and smelled bad, with no soap in the dispensers. It was worrying how employees wash their hands after using the bathroom to continue working and serving food, and the food was served cold.
- GBGeoAR14 Betancourt6 days ago3.0La comida siempre es buena. Pero este establecimiento del Millenia se ve que no lo barren en días. Las sillas y mesas sucias con polvo y pegoste de comida.
- ZPzory PerezNov 16, 20255.0Excelente lugar y la comida la atención del grupo de la noche muy buena
- JMJulie MeloNov 14, 20255.0Geraldine is the best customer service at this location. Always happy and helps with everyone.
- DGDavid GriffisOct 25, 20255.0Alexander, the new manager at this location Diana the server at the window and Sam at the register gave me the best service I come up here all the time to eat. I had an order that was not right previously I came back up, spoke to them and they made it right for me. I will always come back to this place and eat I’m very Pleased and thankful for the service that they provide.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical at 4085 Millenia Blvd, Orlando?
Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM.
Where can I order Pollo Tropical's menu online for delivery?
You can place delivery orders online at https://order.pollotropical.com/menu/pollo-tropical-millenia-blvdorlando-fl?handoff=delivery.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American-inspired dishes, including their signature grilled chicken and mojo roast pork.
What are Pollo Tropical's physical address and phone number?
The restaurant is located at 4085 Millenia Blvd., Orlando, FL 32839. The phone number is +1 407-248-3080.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Does Pollo Tropical offer dine-in and takeout services?
Yes, Pollo Tropical offers dine-in seating as well as takeout and delivery services.
Is Pollo Tropical suitable for families and children?
Yes, Pollo Tropical welcomes families and children and has a children's menu and high chairs available.
Which nearby fast food restaurants can I find close to Pollo Tropical?
Near Pollo Tropical at 4085 Millenia Blvd, you can find McDonald's, Wendy's, Zaxby's, Panda Express, and Chipotle Mexican Grill.
Are there any nearby medical facilities in case of emergencies near Pollo Tropical?
Yes, HCA Florida Millenia Emergency and Millenia ER, a Department of Osceola Regional Medical Center, are nearby in case of emergencies.
Where can I shop or visit entertainment venues near Pollo Tropical?
Nearby you can visit Millenia Mall Bridge, The Container Store, Victoria's Secret, TGI Fridays for dining, and Jared jewelry store for shopping.