Brand Certified
Pollo Tropical
3.8(1801 reviews)
Certified by Pollo Tropical • Feb 22, 2026
Business Details
1811 S. Semoran Blvd., Orlando, FL
32822, United States
Certified by Pollo Tropical • Feb 22, 2026
(407) 273-2600
Certified by Pollo Tropical • Feb 22, 2026
https://locations.pollotropical.com/fl/orlando/1811-s.-semoran-blvd.
Certified by Pollo Tropical • Feb 22, 2026
About
Certified by Pollo Tropical • Feb 22, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Feb 22, 2026
Hours
Certified by Pollo Tropical • Feb 22, 2026
Reviews
3.8
1,801 reviews
5 stars
881
4 stars
312
3 stars
201
2 stars
119
1 star
288
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with food quality, with some praising the freshness and flavor, while others reported dry or poorly prepared dishes.
Service Issues
Several reviews highlighted inconsistent service, with some staff being friendly and attentive, while others were described as rude or inattentive.
Cleanliness
There were complaints about cleanliness, particularly regarding the dining area and bathrooms, with some customers noting unsanitary conditions.
Customer Experience
Overall, many customers appreciated the friendly service and atmosphere, but there were notable frustrations regarding order accuracy and wait times.
- QCQuaysean Canady4 days ago1.0They never have any steak; my order always looks like scraps, and my yuka is old and cold. The location by H Mart is 1000× better. I don't mind paying for food, but this feels like a robbery. I've been a cook for 18 years. I can tell when cooks have no pride and no shame.
- IAihos alvarezFeb 19, 20265.0La comida está excelente y muy rica El ambiente te invita a regresar fue todo excelente y el servicio de lujo le daría 10 estrellas
- AGAndrea GeorgeFeb 18, 20262.0They food is good but their customer service is horrible. Ordered food for pickup didnt get my food until 25 to 30 mins
- GGGloria GehmanFeb 16, 20261.0Thr food is bad quality and the steak was like old . I ordered the bowls and is a rip off. I am very disappointed tgis place was not like before.
- DADouglas A AlvarezFeb 11, 20265.0Delicious latin menu for pickup, beautiful location and special assistant.
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Certified February 22, 2026Yext Knowledge Graph
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