At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 1675 N Avalon Park Blvd for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff interactions and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and delays in food preparation.
Food Quality
While some customers praised the pizza, others complained about undercooked or cold food, as well as unsanitary conditions.
Delivery Issues
Several reviews mentioned long wait times for delivery and problems with the delivery process, including cold pizzas and wrong addresses.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with some customers noting unacknowledged presence and poor communication.
NF
Nisti F
Dec 21, 2025
2.0
I was a customer at this Papa John’s and witnessed a hostile interaction between the two employees in the photo and it was uncomfortable to observe. The employee in the black T-shirt with the afro hairstyle asked the employee wearing the Papa John’s hat if a DoorDash order was in the system. He was only asking to confirm this because a DoorDasher was waiting and the dasher had asked him to check, simply to make sure the order was at the correct location. He was not asking if the order was finished or pressuring anyone.
The employee wearing the hat responded in a sharp, harsh, and snappy manner, with clear attitude and hostility. He said something along the lines of, “The order is going to have to wait, I haven’t made it yet,” which did not answer the question being asked and escalated the interaction unnecessarily. The employee in the black T-shirt did not argue or respond. He walked away, but it was very clear from his facial expression that he was upset. The look he gave showed frustration and exhaustion, almost as if he was fed up with the work environment and felt trapped. The micro aggression might have been due to stress because there was about 8 DoorDashers with pizza bags in there waiting , or the micro aggression might have possibly been from other distasteful reasons . . I’d like for HR to check in with the man in the black shirt that had the Afro hair , he was giving good service in such a stressful situation and kept his composure despite the hostility . .
JK
Joanne Bryant Knight
Dec 9, 2025
5.0
When I'm doing a doordash, I've waited over 20 minutes for my food to be ready to deliver on more than one occasion. I've gotten two violations on my doordash account and both of them was because of them not even starting my food until 20 minutes after I walked through the door. Everyone else has my order ready before I even get there. Also, the staff needs to be more courteous and professional. Every store I've been to, no one in the store acts like I'm there a lot of the time.
GG
g
Nov 12, 2025
4.0
The pizza is always amazing. This is just a take out place, and there’s not menu for you to order, so you have to either order through the app or come in knowing what you want to order already ;)
JK
John Kutcher
Nov 4, 2025
2.0
Will not order from here again! We placed an order 3 hours in advance, and when I showed up ( initially I was 15 minutes early so I expected a small wait ) I was told it hadn't been started and it would be another 45 minutes still. When I asked why since our order had been placed 3 hours in advance, I was told, " we got a lot of orders that keep coming in."
These other orders were door dash, Uber eats, type orders... They were being pumped out like a assembly line. I watched as more and more people showed up for their orders and were told they hadn't been started yet and it would be another 45 minutes.
My wife decided to check what door dash promised for delivery time...20 minutes...
45 minutes later... I ask how much longer it will be..."We haven't started it yet. We just have so many orders to do"
When I mentioned that it was odd that all is local residents that places our orders directly were not getting any food provided and they only seemed to be prioritizing delivery orders through services, the manager who was on the phone looked up and tried to shush me...
Do not order from this store, do not support a business that doesn't value it local neighborhood customers. They literally pushed us to the side to cater to the app services.
AB
Aiden Betancourt
Nov 3, 2025
5.0
Bruh i caught a worker his name was Steven as he was clocking out and he was awesome n genuinely had a great talk with me, he needs a raise shout out steven i will not forget him
What are the delivery hours for Papa Johns Pizza in Orlando, FL?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What are the takeout hours at this Papa Johns location?
Takeout is available from 10:00 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is Papa Johns Pizza open on major holidays like Christmas and New Year's?
This Papa Johns is closed on Christmas Day but open on Christmas Eve, New Year's Eve, and New Year's Day from 10:00 AM to midnight.
What services does Papa Johns Pizza offer?
They offer delivery, takeout, order ahead, and serve lunch, dinner, and dessert.
Can I order Papa Johns Pizza online or through a mobile app?
Yes, you can order online via their website or through their Android and iOS apps linked on their profile.
What types of food products does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery options?
Yes, Papa Johns Pizza offers no-contact delivery for your safety and convenience.
Which nearby places can I visit before or after grabbing a pizza at Papa Johns?
You can visit nearby places like ABC Fine Wine & Spirits to pick up drinks, Dunkin' for coffee, or Kiwi Japanese Sushi & Grill if you're looking for alternative dining options.
Are there any convenience stores or gas stations close to Papa Johns Pizza for quick stops?
Yes, Wawa convenience store and gas station is nearby, as well as RaceTrac gas station and liquor store, perfect for quick stops.
Where can I find pet-related services near Papa Johns Pizza in Orlando?
Nearby pet services include VIP Petcare Vaccination Clinic and Pet Supermarket for pet supplies and care.