Papa Johns Pizza

3.6
200 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 10727 Narcoossee Rd for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10727 Narcoossee Rd, Orlando, FL
32832, United States

Hours

Reviews

3.6
200 reviews
5 stars
99
4 stars
28
3 stars
20
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on pizza quality; some customers enjoyed it while others reported undercooked or poorly made pizzas.

Service Issues

Numerous complaints about rude staff, poor customer service, and disorganized order handling.

Delivery Problems

Many customers experienced long delivery times, cold food upon arrival, and issues with third-party delivery services.

Pricing Concerns

Several customers felt the prices were too high compared to competitors, with some expressing dissatisfaction over perceived value.

Positive Experiences

A number of customers praised specific staff members for their friendliness and efficiency, as well as the overall taste of the pizza.
  • AM
    Arielle Merenda
    Nov 17, 2025
    1.0
    We ordered pizza for our kids yesterday and it was honestly a huge disappointment. The pizza was undercooked and had very little flavor. On top of that, the extra garlic sauce we paid for was already opened when we opened the box! completely unacceptable. Total waste of money. We won’t be ordering from this location again.
  • KC
    Kevesha Cooke
    Sep 9, 2025
    1.0
    The cashier here was very rude, I called in my order and went to pick it up the “call center” I got didn’t ask me for a name so I assumed I’d just go in to say what I ordered. I get there asked for my order and the cashier asks my name I told her I what ordered and informed her that the customer service rep I spoke with didn’t ask for my name, she checks ONE box and says she didn’t see an order for me, then she started to get hostile and rude with me. On top of that I get home and the large cheese pizza I ordered with extra cheese was not an extra cheese pizza and was filled with dry air pocket sections which had no cheese on them, the pizza pretty much hurt my stomach it was so poorly crafted!
  • RM
    Rosana Marquez
    Sep 3, 2025
    5.0
    La experiencia aquí fue fantástica. Las pizzas estaban perfectamente horneadas, con ingredientes frescos y generosos en cantidad. Además, el servicio fue muy cordial y eficiente. Una pizzería que merece totalmente 5 estrellas.
  • JF
    Jack First
    Aug 31, 2025
    2.0
    Pedimos para llevar, precio un poco inflado
  • KH
    Kendall Horween
    Aug 29, 2025
    1.0
    Horrible delivery service now. Seems they've decided to subcontract Doordash instead of hiring more people and it isnt working well

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Orlando?

Papa Johns Pizza is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does Papa Johns Pizza offer delivery services?

Yes, they offer delivery with no-contact delivery options available.