At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 7354 Curry Ford Road for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!
Numerous customers reported poor service, including rude staff, long wait times, and unhelpful management.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked pizza, missing toppings, and hygiene issues.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that positive experiences do occur.
Delivery Problems
Several customers experienced issues with delivery, including cold food, wrong orders, and lack of communication from the store.
AE
Alejandro Escobar
Jan 1, 2026
5.0
Great service! Kim was very kind and polite. Pizza was perfect.
LG
Laiany G.
Dec 30, 2025
1.0
I called to place an order; the order was supposed to be ready in 15 minutes. When I arrived, there was a long line... I waited for more than 50 minutes. When I asked about my order, they said they didn't have any order under my name, and that I must have called the corporate number. I called in front of her, and she answered the phone herself, telling the manager that she wasn't the one who took the order. Terrible service. She answers the phone, takes orders, and then makes pizza without washing her hands. And then the manager told me to leave without giving me back the $47 I paid over the phone.
SJ
SUNG JEE
Dec 14, 2025
2.0
Papa John’s Pizza – Curry Ford Rd, Orlando
I went with very high expectations, as this was only my second day in the USA.
I had an excellent experience at a Papa John’s in Louisville before, so I expected the same quality here.
I was helped by a young woman who was polite and friendly. I left a $5 tip, respecting American culture. I ordered an 18-inch pepperoni pizza and asked her to be generous with the pepperoni, since it was new for me. I also agreed to pay extra for additional pepperoni, which cost $5.60.
She went to the kitchen and spoke to the staff. One of the pizza makers didn’t seem very happy and said something I couldn’t fully understand, but it felt like a complaint.
About 10 minutes later, the employee who took my order left the store on a bicycle. Soon after, two other employees came out, one of them seemed to be the manager, and the other was the cashier. One of them handed me the pizza.
When I got home and opened the box, I was very disappointed. The pizza did not have the extra pepperoni I paid for and was very different from what I expected. I also found the pizza quite dry.
Unfortunately, this experience was far below my expectations, especially compared to my previous experience with the brand.