Papa Johns Pizza

3.3
597 reviews
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Business Details

11775 E COLONIAL DR, Orlando, FL
32817, United States
(407) 273-7272
https://locations.papajohns.com/united-states/fl/32817/orlando/11775-e-colonial-dr?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 11775 E COLONIAL DR for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11775 E COLONIAL DR, Orlando, FL
32817, United States

Hours

Reviews

3.3
597 reviews
5 stars
229
4 stars
93
3 stars
56
2 stars
37
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for orders.

Food Quality

Numerous reviews highlighted issues with food quality, including undercooked pizza and food poisoning incidents.

Order Accuracy

Several customers experienced problems with incorrect orders and missing items.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
  • JJ
    Jonesi
    2 days ago
    1.0
    Order from Dec 29 was completely wrong. Large stuffed crust came as regular, and a blondie was swapped for a brownie. Called that day and the manager said he’d comp it with two free medium pizzas and a dessert since we paid cash and couldn’t be refunded. Called again on Jan 10 and was told the manager never put anything in the system, so they wouldn’t honor it. If you pay cash and they mess up your order, don’t expect it to be fixed. Not worth the hassle.
  • AR
    Adry Rico
    2 days ago
    1.0
    Worst costumer service management sucks. Store needs to get there stuff together.
  • EF
    Eln Fnt
    6 days ago
    4.0
    It's ok. Fast food pizza
  • IY
    Iidentifyasapanda Yeah
    Jan 5, 2026
    1.0
    I recently bought garlic knots there were 8 in there and most of them were extremely small while only two or three where big you used to be bigger the worst part is I paid nine dollars for some retared disabled garlic knots
  • WS
    Will Sykes
    Dec 7, 2025
    1.0
    The staff is incompetent and laughs at your expense I showed up at the estimated ready time and provided my name. 10 minutes goes by and they ask for my name again, suggesting I was at the wrong location. After correcting them, they claim they can’t find the order and begin making a new one from scratch. After this, they end up finding my original order in the computer. And they LAUGHED about it with me standing right there. It takes a certain kind of IQ to not even wait for the customer you just costed 30 minutes to leave before cracking up. These are places that don’t deserve our money
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Orlando, FL?

Delivery is available Monday to Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to 1:00 AM.

Can I order carryout or pick up my pizza from the Papa Johns Orlando location?

Yes, carryout and takeout services are available from 10:00 AM to 1:00 AM during most days, with extended hours until 2:00 AM on Fridays and Saturdays.