At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 7501 E COLONIAL DR for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong pizzas.
Delivery Issues
Customers frequently reported long wait times for delivery and problems with the delivery service, often citing delays and missing items.
Food Quality
Mixed feedback on food quality, with some praising the taste while others complained about undercooked or poorly prepared items.
Staff Performance
While some staff members received praise for their friendliness and professionalism, others were criticized for being rude or unhelpful.
CP
Chelsea Proenza
Nov 14, 2025
1.0
Ordered 5 boxes of pizza around 11 had no idea they close at 12
We just drove into town. The worker, wrote, girl hand writing, please don’t order late, signed a tired worker and underlined worker on the boxes. We tipped our driver. And did not feel comfortable eating the food.
Definitely a disappointment. Will be calling in the morning.
Definitely unacceptable and very unprofessional.
ER
Enid Rivera
Oct 31, 2025
1.0
Pesimo servicio estube sobre 40 minutos esperando mi orden segun ellos no se completo pero me la cobraron nunca me resolvieron la situacion mi aun enseñandoles que me cobraron la orden y el encargado de la tienda ni me quiso atender
JR
Jezabeth Rivera
Sep 18, 2025
5.0
My local Papa John's, always has my order ready on time.
RS
Rodger Smith
Aug 31, 2025
5.0
Staff is always nice Pizza is always good
MM
Melly Melly
Aug 8, 2025
1.0
I give ZEROOOOOO STARS BRANDY the store manager is VERY VERY RUDEEEEEEE ...I called and asked why my order was being delivered by doordadh she tells me theres no other way for delivery but the way she said it was very rude she didn't bother asking why or ask me how can she can help me she never offered to even hear me out I personnally do not like doordash to deliver my food due to past experiences. If BRANDY wasn't so rude I would've explained that I was going to go up there to avoid the doordash delivery. She's so rude that while I was talking she kept telling me she was going to cancel my order I only asked why wasn't I told it was a doordash delivery so I can decide if I want to pick it up instead... doordash has a bad reputation thats why I did not want doordashs delivery ...I will be making a corporate complaint on BRANDY she's rude and has no management skills over the phone. I WILL NEVER ORDER FROM THIS LOCATION AGAIN AND BRANDY NEEDS SOME TRAINING ON HOW TO TALK TO CUSTOMERS SHES SO RUDE