At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 11989 South Apopka Vineland Road for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!
Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected and mistreated.
Food Quality
Many customers reported issues with food quality, including undercooked or poorly made pizzas, and some even experienced food poisoning.
Delivery Issues
Delivery times were frequently criticized, with reports of late deliveries, wrong orders, and poor communication from delivery drivers.
Staffing Problems
The location appears to be understaffed, leading to long wait times and overwhelmed employees, which negatively impacted customer service.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits, indicating that there are positive experiences to be had.
JR
Johan Ferreira R
Nov 11, 2025
5.0
Buen servicio y buena calidad de las pizzas.
DK
Dan Knowles
Nov 2, 2025
5.0
A doordash delivery driver stole our food but marked it as delivered. When I called the store I spoke to Justin and he was very helpful. Offered to make everything up again and have Moses bring it out to us. Justin was amazing to talk to and deal with. I commend him and hope this review finds the right ears to help Justin to gain a promotion some day. Moses the delivery driver was also amazing in this entire ordeal. Kept in touch with us the entire process and was a true professional. This store has some A+ workers and I just want to acknowledge them.
MV
Monarch Vyas
Oct 31, 2025
3.0
Poor quality pizza not even cut into proper sizes
MR
Meralys Rivera
Aug 12, 2025
1.0
I went today August 12 2025, to Papa Johns Restaurant #2882 located in 11989 South Apopka Vineland Road Suit Orlando Fl 32836-7025, to redeem a Fetch e-gift card. From the moment I entered with my husband, the employee, Michael, treated me very rudely, with a look of hatred and contempt. I asked him why he was treating me so rudely. He disgustingly told me he had never seen the Fetch app. I took a receipt from my bag and showed him what Fetch was and why I had earned that card by accumulating points for uploading my purchase receipts. He continued harshly and disgustingly, speaking as if it bothered him that I was Latina. He demostrates hate all the time. I asked him to explain how I could order a chicken and vegetable pizza, and the hostile and very agitated man showed me a piece of paper with the menu. I hope the owner of this restaurant sees this comment and checks the camera. In the end, he sarcastically and mockingly gave me the pizza and wished me good afternoon. I remained silent and saddened by his mocking attitude. The pizza had almost no chicken or vegetables. He made it poorly. The white employee with light eyes and a cream-colored shirt named Michael doesn't know how to deal with people and seems racist. In the end, I blessed him because I'm a Christian and I know God is just. Please talk to him to chage his bad behavior. He has hate in his heart and that's not good to the people and bad to Cook food with hate.
JG
Jackie Garman
Jul 22, 2025
2.0
Keeps some delivery people waiting longer than expected. It would be nice if the cashier and everyone in the kitchen wore gloves or washed their hands. Not touch the register, boxes, their hat, wipe sweat then grab a dough ball to make more pizzas, then grab veggies with bare hands. Just saying the world shut down over the germs, thought we learned something.
What are the delivery hours for Papa Johns Pizza in Orlando?
Papa Johns Pizza delivers from 10:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 3:00 AM on Friday and Saturday.
Where is Papa Johns Pizza located in Orlando, FL?
Papa Johns Pizza is located at 11989 South Apopka Vineland Road, Orlando, FL 32836.
What services does Papa Johns Pizza offer?
Papa Johns Pizza offers delivery, takeout, order ahead, lunch, dinner, and dessert services.
Does Papa Johns Pizza provide no-contact delivery options?
Yes, Papa Johns Pizza offers no-contact delivery service for customer safety.
How can I order Papa Johns Pizza online for delivery or carryout?
You can order online for delivery or carryout via their website: https://www.papajohns.com/order or through their app available on the Apple App Store and Google Play Store.
What food items does Papa Johns Pizza serve?
Papa Johns Pizza serves pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where can I find deals and specials for Papa Johns Pizza in Orlando?
You can find Papa Johns deals and specials by visiting https://www.papajohns.com/order/specials.
What nearby restaurants can I visit along with Papa Johns Pizza?
Nearby restaurants include Slim Orlando's Phillysteak, Gyros & Wings; Orlando Phillysteak; Golden Dynasty Halal Chinese & Indian; and Cafe Pointe Orlando. You can enjoy a variety of cuisines before or after your visit to Papa Johns.
What nearby entertainment options are available near Papa Johns Pizza?
Universal Studios and Island of Adventure, a major amusement and water park, is close to Papa Johns Pizza and is great to visit before or after grabbing a meal.
Are there any nearby services like salons or grocery stores near Papa Johns Pizza?
Yes, nearby services include Unique hairstyles beauty salon, Elegant Nails, Dejavu Hair and Design, Winn Dixie grocery store, and Orlando Nuts bakery for your convenience while visiting the area.