At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 1501 N Mills Ave. for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!
Many customers reported issues with food quality, including pizzas being cold, not fresh, or poorly made.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Delivery Issues
Several customers experienced problems with delivery, such as late arrivals, incorrect orders, and unprofessional delivery drivers.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
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Humble Hal
Jan 30, 2026
1.0
They already charge a $5.00+ delivery fee. Then the driver also demanded I sign a charge slip giving him an extra "tip" fee. I said I already paid the deliver fee and he littered up my driveway.
CH
Christina howard
Nov 22, 2025
2.0
Walked in. They didn't have any menus with prices and weren't listening to any of my questions. If you don't order online, don't walk in. I went to Dominos instead.
BT
Bob T
Oct 18, 2025
1.0
I would love to order twice in a row and get a quality, fresh pizza both times. Today’s was slow, luke warm, chewy and obviously sat under a heat lamp for too long. Time for a change of brand I guess. I don’t expect a great pizza from Papa John’s, but I require consistency.
AM
amanda macon
Oct 8, 2025
1.0
I have order 2 large pizza and 10 pcs boneless wings of BBQ and unnake boneless. The pizzas was not fresh the boneless wings were not wings just crumbles as if they got it from the bottom of the bag. Not please with the food. Back in the days yall pizza was so delicious fresh and hot but now it's downhill. Our potluck has being ruin from this type of service and food
JJ
Jennifer Jackson
Mar 23, 2019
5.0
The pizza was very up to Papa John’s expectations. They seemed potentially understaffed, but everyone worked quickly to ensure my order was met quickly. I had no doubt that the staff did the best that they could to fulfill my order.