Panera Bread

Reviews

• BB

  Breighauna Bickerstaff

  1 day ago
  1.0
  False advertising on 2 for me prices are ridiculous tbh
• AE

  Ali Çelik

  Jan 2, 2026
  1.0
  Incredibly slow service
• DD

  Dubson

  Dec 16, 2025
  1.0
  Made an order for pick up not realizing the parking nightmare! This location is connected to the hospital so the parking garage is shared with the hospital staff and visitors. After circling in the garage for a while, I called and asked if they could remake the coffee carton so that it would be hot. I was very grateful that they understood and agreed! Made it inside and did not see my pick up order at the station. I explained to the cashier. She said they are most likely remaking it and it will be placed at the pick-up station. After waiting a few minutes, I walked away to take a private phone call (the unexpected parking situation had caused me some timing issues). When I came back in, I waited some more. Told the cashier that I waited, left, came back, waited again and my order is still not there. After checking, she realizes my order was is the bags sitting on the counter. These bags were there when I came in initially!!! I noticed the sticker on the coffee carton said an old time (timed 30 minutes before my scheduled pick up time) so I asked her to confirm with someone that the coffee was actually remade, because this of course makes all the difference considering the cashier had me waiting while my order was on the counter the whole time! Especially if the coffee was actually made well before my scheduled pick up time. I also had breakfast items that I of course did not ask them to remake due to my poor planning regarding researching the parking. The cashier was sure that the coffee was still hot (by her touch of the box) and it was clear she did not want me speaking to anyone else since she made a mistake regarding having my order sitting there while I waited. I asked to speak to a manger. She told me the manager is busy but she was sure the coffee was re-made. Keep in mind, this was not something she was aware of before I told her of my request. I do appreciate if they remade the coffee, but who knows if it was actually re-made as I didn't get to speak to anyone else about it. I still don't know if the labeled time on the coffee was accurate. If so, it was initially made 30 mins before pick up. Because of time, I had to drop the items off so I didn't get a chance to taste the coffee myself. The breakfast items were surely cold by then!
• MH

  Matt Herold

  Nov 29, 2025
  2.0
  Most disorganized Panera on earth. Waiting 45 minutes to slice 20 bagels
• CC

  Charlez

  Nov 5, 2025
  5.0
  I have been coming to this Starbucks for several years. After I get my Chemo Therapy in the early morning, I make a stop here. My wife and I have breakfast and spend a couple of hours everyday here before going back home. Today, both of my Sip Club accounts expired and Annie knowing that for several years coming here, did not even asked if I wanted a complimentary coffee. Your Winter Park location on Park Ave does that as a courtesy but not at this place. That for us was very much giving a NEW Corporate MODO that it’s all about the money. Forget the human factor behind this. So sad. Today, I was approached by the director of the company and we had a very wonderful conversation. The issue was addressed and I strongly believe it has been corrected. Awesome. The employees here are all wonderful and I do understand that sometimes things are done without fully thinking them out. That is the human factor in all of us. So I have changed my review from one star to five stars.

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