CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Orlando is here with warmth and welcome. Panera Bread. Food as it should be.
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and unprofessional behavior.
Food Quality
Many customers express disappointment in food quality, citing small portions, missing ingredients, and inconsistent preparation.
Cleanliness
Several reviews mention dirty tables and unsanitary conditions, indicating a need for better cleaning practices.
Service Speed
Customers frequently complain about slow service and long wait times, particularly during busy hours.
Location Issues
The location is criticized for being in a run-down mall, affecting the overall dining experience.
RR
Rodrigo
4 days ago
1.0
I had one of the worst customer service experiences at this Panera Bread location. I stood for 10 minutes right in front of the register, waiting to place my order, and was completely ignored by two female employees and one male employee. They walked by multiple times and didn’t even acknowledge my presence.
Not a single “I’ll be right with you” — nothing. Just total disregard and unprofessionalism. Because of this level of service, I will not be returning, and honestly, it’s easy to understand why Starbucks is so much more successful: they actually treat their customers with respect.
Very disappointing.
CT
Chris T
Nov 3, 2025
5.0
I had a helpful cashier tonight. Helped me make a great decision. Haven’t had this place in years! Great team
AR
Anastassia R
Oct 26, 2025
5.0
It’s 10/26 5:39pm. The kids here are absolutely sweet, kind, polite and respectful. They are welcoming and communicative. One of the kids gave us extra bread, the other made me coffee even tho they are closing in 30 mins and the girl working is very sweet. They are cleaning, emptying the trash- just being very hardworking. I really appreciate you all. Continue to work hard and go after what you love in life. with your personalities, the world is literally yours. Thank you!!!
~Julie
KW
Kayla Waldon
Oct 17, 2025
1.0
Ashley was rude I didn’t even want to order after speaking with her
SB
Sara Borgelin
Oct 8, 2025
2.0
Very disappointed with my experience. I was not notified that I would receive my order through door dash. If there is a third party involved, that should be stated so that customers can choose if they would like to order with third parties involved. My food was set to come over 2 hours after I submitted my order. I completely missed my lunch and spent the day hungry due to their inability to be transparent. If I had known there was a third party involved and it would take that long, I would not have ordered at all. Hey used to deliver themselves and be very quick so that’s why I ordered with them. The manager was very helpful so that’s why I even put two stars in the first place but a refund does not change the fact that I spent my lunch break at work hungry staring at a screen waiting for my food.
What are the delivery hours for Panera Bread in Orlando, FL?
Delivery is available from 7:00 AM to 8:00 PM Monday through Saturday, and from 7:00 AM to 6:00 PM on Sundays.
What kinds of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order food online for delivery or pickup from Panera Bread?
Yes, you can order online for delivery or Rapid Pick-Up through their website or mobile app.
What payment options are accepted at Panera Bread?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is Panera Bread suitable for families and children?
Yes, Panera Bread welcomes families and children and offers high chairs and a children's menu.
What dining services does Panera Bread offer?
Panera Bread offers dine-in seating, takeout, delivery with no-contact options, and catering services.
What are some nearby places where customers can visit before or after dining at Panera Bread?
Nearby places include Orlando Fashion Square for shopping, Planet Fitness for fitness activities, and Fancy Nails Orlando for beauty services.
Are there nearby transit or parking options around Panera Bread in Orlando?
Panera Bread offers free parking lot access for customers. While transit stations are not listed, nearby shopping centers like Orlando Fashion Square can serve as landmarks to locate the cafe.
What types of stores and services are near Panera Bread that customers might explore?
Nearby are various beauty salons like Fancy Nails Orlando and Brow Art 23, optometrists such as Dr. Lisa Bissessar and Pearle Vision, retail stores including GNC and Spencer's, and entertainment venues like Paint Sip & Swirl.