Panera Bread

3.8
707 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Orlando is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
3463 East Colonial Drive, Orlando, FL
32803, United States

Hours

Reviews

3.8
707 reviews
5 stars
349
4 stars
135
3 stars
74
2 stars
43
1 star
106

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and unprofessional behavior.

Food Quality

Many customers express disappointment in food quality, citing small portions, missing ingredients, and inconsistent preparation.

Cleanliness

Several reviews mention dirty tables and unsanitary conditions, indicating a need for better cleaning practices.

Service Speed

Customers frequently complain about slow service and long wait times, particularly during busy hours.

Location Issues

The location is criticized for being in a run-down mall, affecting the overall dining experience.
  • RR
    Rodrigo
    4 days ago
    1.0
    I had one of the worst customer service experiences at this Panera Bread location. I stood for 10 minutes right in front of the register, waiting to place my order, and was completely ignored by two female employees and one male employee. They walked by multiple times and didn’t even acknowledge my presence. Not a single “I’ll be right with you” — nothing. Just total disregard and unprofessionalism. Because of this level of service, I will not be returning, and honestly, it’s easy to understand why Starbucks is so much more successful: they actually treat their customers with respect. Very disappointing.
  • CT
    Chris T
    Nov 3, 2025
    5.0
    I had a helpful cashier tonight. Helped me make a great decision. Haven’t had this place in years! Great team
  • AR
    Anastassia R
    Oct 26, 2025
    5.0
    It’s 10/26 5:39pm. The kids here are absolutely sweet, kind, polite and respectful. They are welcoming and communicative. One of the kids gave us extra bread, the other made me coffee even tho they are closing in 30 mins and the girl working is very sweet. They are cleaning, emptying the trash- just being very hardworking. I really appreciate you all. Continue to work hard and go after what you love in life. with your personalities, the world is literally yours. Thank you!!! ~Julie
  • KW
    Kayla Waldon
    Oct 17, 2025
    1.0
    Ashley was rude I didn’t even want to order after speaking with her
  • SB
    Sara Borgelin
    Oct 8, 2025
    2.0
    Very disappointed with my experience. I was not notified that I would receive my order through door dash. If there is a third party involved, that should be stated so that customers can choose if they would like to order with third parties involved. My food was set to come over 2 hours after I submitted my order. I completely missed my lunch and spent the day hungry due to their inability to be transparent. If I had known there was a third party involved and it would take that long, I would not have ordered at all. Hey used to deliver themselves and be very quick so that’s why I ordered with them. The manager was very helpful so that’s why I even put two stars in the first place but a refund does not change the fact that I spent my lunch break at work hungry staring at a screen waiting for my food.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread in Orlando, FL?

Delivery is available from 7:00 AM to 8:00 PM Monday through Saturday, and from 7:00 AM to 6:00 PM on Sundays.