CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Orlando is here with warmth and welcome. Panera Bread. Food as it should be.
Customers expressed disappointment with the quality and quantity of food, noting that portions have decreased and some items were bland or not as good as before.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for poor service and attitude.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and outdated dining areas.
Order Accuracy
Many customers reported problems with incorrect orders and items being out of stock, leading to frustration.
Pricing
Numerous reviews mentioned that prices are perceived as high relative to the quality and quantity of food offered.
EV
Evelyn Velazquez
Dec 29, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
First time trying Panera’s Creamy Tomato Soup in a sourdough bread bowl — and wow.
This was my first time ever trying Panera Bread’s creamy tomato soup, and I decided to go all in with the sourdough bread bowl. Best decision. The soup was rich, smooth, and comforting without being too heavy, and the sourdough added the perfect tangy, cozy balance.
Dipping the bread into the soup (and then eating the bowl itself) made the whole experience feel extra comforting and satisfying. It’s definitely one of those meals that feels warm, nostalgic, and perfect for a chill day.
TM
Tarek Mohamed
Dec 11, 2025
5.0
I am writing to provide exceptional feedback for one of your associates, Caroline, at the Alafaya Trail location (ZIP Code 32828).
Caroline consistently provides a fantastic customer experience. She is incredibly friendly, helpful, and welcoming to every client she interacts with. Her commitment to service is evident in her constant smile and positive demeanor. She does a great job representing Panera Bread and ensures customers feel valued and well-cared for. Thank you for employing such a dedicated and professional worker.
Thank you guys for hiring people they made your customers day👏👏👏
BP
Bethany P
Dec 9, 2025
1.0
Whoever the cashier was that was working during lunch on 12/09 needs better customer service skills. She can at least TRY to make an effort to help customers. Awful experience.
AV
Alexis Vigrass
Dec 2, 2025
5.0
Aleia runs a tight shift at this Panera. Her managerial skills, organization, and attention to cleanliness are outstanding, and she consistently delivers an excellent customer experience. Because of her leadership, this location feels elevated compared to other Panera restaurants.
DA
Dennis Akkurt
Nov 30, 2025
1.0
$16 for a sandwich has almost nothing in it. Their food quality and quantity is getting worse and worse. We even stop out catering for our events. Last time we spent over $560 and the food wasn’t even enough for 10 people.
What are the delivery hours for Panera Bread in Orlando?
Panera Bread delivers Monday to Saturday from 6:30 AM to 9:30 PM and Sunday from 7:00 AM to 8:30 PM.
Can I order food online for delivery or rapid pick-up?
Yes, you can order online for delivery or rapid pick-up through Panera Bread's official website or app.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What kind of food specialties does Panera Bread offer?
Panera Bread offers specialties like You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread have seating and is it suitable for working on a laptop?
Yes, Panera Bread has seating, including outdoor seating, and is suitable for working on a laptop with complimentary Wi-Fi.
Are there nearby coffee or smoothie shops where customers can visit before or after dining at Panera Bread?
Yes, nearby places include Planet Smoothie, Raining Berries - Waterford Lakes, and The Original Rainbow Cone, great options for smoothies, coffee, or dessert before or after your meal at Panera Bread.
What nearby shops might be convenient for customers visiting Panera Bread?
Customers can visit nearby stores like Waterford Jewelers, GNC for vitamins and supplements, and Gifts & More at The Paper Store for gift shopping.
Are there nearby restaurants and entertainment options close to Panera Bread?
Nearby dining and entertainment options include Romano's Macaroni Grill, Chuck E. Cheese, Duffy's Sports Grill, and Crumbl Cookies for desserts.