Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold meals, incorrect items, and poorly prepared food.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
Customer Experience
Several reviews highlighted a lack of customer interaction and friendliness, with some praising individual staff members for their service.
SM
Store 84 - Florida Mall
4 days ago
1.0
I really don’t understand why it’s so hard to find good service. Even if you can’t customer service, the bare minimum would be to get the order right. This location just does not get it right all around. The managers are worse than the associates. They mess up your order then get mad at you for correcting them. They make you wait over 10 minutes then give you cold food. AND STILL GET THE ORDER WRONG!!! WORST MCDONALD’S EVER! McDonald’s was my first job and the training they gave us was so thorough I just can’t wrap my head around how they can’t get this right.
UU
Underdog
4 days ago
1.0
I make my order in the app after hospital discharge early in the morning and when open the breakfast plate found the long hair in. The bacon and scramble try contact multiple calls and not answering.
MB
marilene bento
Feb 17, 2026
1.0
Wait was over an hour don’t even know why I waited this long for McDonald’s. There were a ton of people waiting for there food and some employees would just use there phones , and just leave the kitchen while there are many unfinished orders, and a lot of people waiting. The manager was no help I have her my recipt and she just threw it on the table sans forgot about it for 15 minutes, and then proceeded to get the order wrong. This should honestly be a refund. This was on February 16 at 11pm.
TS
Tammy Soliman
Feb 16, 2026
1.0
Horrible wait 20 to get my food after I ordered 😩 the fries were cold that McDonald's has some serious issues it's a horrible experience I don't think I've ever waited that long to try to get my food at a McDonald's ever
CP
Clara Pena
Feb 15, 2026
1.0
The very poor quality of the food that we received was cold and one sandwich they just put bread and meet without other things that I ordered
And I told the employee but the attention was not properly like charity food in South America
The worst McDonald's ever being.
It was February 14 between 10 to 10:30 pm
In case to see the cameras