McDonald's

3.7
1059 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
13506 State Road 535, Orlando, FL
32821, United States

Hours

Reviews

3.7
1,059 reviews
5 stars
543
4 stars
165
3 stars
96
2 stars
50
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, especially in the drive-thru and curbside pickup.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

The establishment was noted for being clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning undercooked items and poor preparation.
  • HT
    Halee Thomas
    5 days ago
    1.0
    We came to this mcdonald's at 10 PM and they told us they are not taking anymore orders when online it says this location is TWENTY FOUR hours. This is unacceptable as we drove here because they were supposed to be open.
  • KM
    Keila Judith Montanez
    Nov 17, 2025
    1.0
    Ordené por Uber Eats y así fue como lo hicieron. Después uno llama para reclamar y no responden el teléfono. Dinero perdido. Deberían estar más pendiente a los empleados como trabajan. Especialmente en órdenes que son Delivery’s.
  • LB
    Laura Burton
    Nov 17, 2025
    3.0
    We came in for an early breakfast. The people were friendly. I purchased the bacon and egger and a coffee. Idk what kind of eggs they use but mine was thick like rubber. I took one bite and it tasted off. Looked inside my sandwich and big black stains on the "egg". Couldn't eat it threw it out. Didn't have time to have a new one made and thought maybe all the eggs tasted this way. If you have quick other places to go i don't recommend the breakfast sandwich from here.
  • DP
    Danielle Phillips
    Nov 17, 2025
    3.0
    Here’s a polished, clear, and honest version of your McDonald’s review in your voice: ⸻ McDonald’s – Honest Review I was the only car in the drive-through, and somehow the entire experience still managed to be confusing and frustrating. The attendant gave unclear directions about which window to pull up to, so when I stopped at the payment window and no one was there, I moved up to the first window—only to be met with attitude for doing exactly what I was told. She then had to walk all the way back, and instead of just brushing it off, she made me feel like I had done something wrong. Despite being the only car in line, I still ended up receiving the wrong order. When I walked inside to have it corrected, it took a while for anyone to even notice me because the front of the restaurant isn’t set up in a way where staff can easily see customers. And when someone finally did come over, they acted annoyed that I had the nerve to ask for the food I actually ordered. I get that it was early, but the level of unfriendliness was unnecessary. With how many options there are around here—you can’t kick a rock without hitting another place to eat—I’d definitely choose a different McDonald’s or another restaurant altogether next time.
  • AA
    Andrea Avendaño
    Nov 14, 2025
    1.0
    The service is extremely poor. I waited over 35 minutes for some ice cream. The employees are very rude and arrogant. Furthermore, if you ask to speak to a manager, they ignore you. I asked to speak to a manager three times, and it was only on the fourth call that someone came out to talk. It's unacceptable that you're paying and they throw your food away, or even bring it to the table if you order to eat there. I want to emphasize my situation and would like someone to contact me.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 13506 State Road 535, Orlando?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at this location has a drive-thru service available 24/7.