Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,847 reviews
5 stars
837
4 stars
346
3 stars
251
2 stars
105
1 star
308
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several specific complaints about individual employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer specifications.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, indicating a lack of proper cleaning.
Food Quality
Feedback included complaints about cold, stale, or improperly prepared food, with some customers expressing concerns about food safety.
Service Speed
Customers frequently mentioned slow service, both in the drive-thru and inside the restaurant, often exacerbated by staff inattentiveness.
- LML. S. M6 days ago1.0La atención es horrible !!! Te entregan las cosas mal y le pides explicaciones y te cierran la ventana .. pensé que un mal día tenemos cualquiera , pero es mi segunda vez y lo mismo. Pedimos unas cosas y no entregan lo que le da la gana y mal… horrible!!!!
- SMStephanie MontalvoOct 29, 20251.0This location is terrible, the staff is unfriendly, they can barely communicate with their customers, they have attitudes right off the bat when dealing with any technical issues. I don’t usually write reviews, but I’ve dealt with too much, too often at this location for me to stay shut any longer.
- CTChandni ThakkerOct 22, 20255.0I love coming to this location for the simple fact : Carmen has the BEST customer service. She's well spoken , extremely friendly and always positive . Thank you Carmen
- MRMagdelane RamosOct 13, 20251.0I should have checked my food while I was there at the counter after I get home I opened up my food my husband and I discovered that they did not make the sandwich according to my specifications and the review here we're not allowed I guess to post pictures because if you see this it is drenched in mayo I don't know where the sandwich actually starts cuz there's so much Mayo my husband is such a gentleman he calls them and he tells them that I was there give them the order number tells him what's wrong with the food and they said I'll just come back and we'll give you your money back no apology
- YAYadii ArroyoOct 11, 20251.0Absolutely ridiculous. It’s 3 AM, I got off of work haven’t eaten all day and McDonald’s is “OPEN”, i order through the app with the last $14 that I have.. the attendant immediately gave me attitude and said I must cancel my order because they are not taking any more orders. Im already upset, I go to cancel and it would not let me because apparently my food was being prepped. I called and there was a Spanish woman seemed older thick accent, absolutely gave me nasty tone not listening to what I said. When I repeated for the third time my order will not cancel because it is apparently prepped already , she hung up. Right after, the order canceled on it’s own but now I have to wait 7 days for refund on the last money I had.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 7409 E Colonial Dr, Orlando?
McDonald's at 7409 E Colonial Dr in Orlando is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers drive-through service 24/7.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 and you can order online via their delivery link or McDonald's app.
What pickup and delivery options are available at this McDonald's?
You can choose curbside pickup, delivery, same-day delivery, or no-contact delivery services.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, this McDonald's provides WiFi access for customers.
What nearby dining options are available close to this McDonald's?
Nearby options include La Isla Del Frappe and Puchunguis Pinchos, Subway, Fratello's pizza restaurant, 407 Nutrition, Sabai Sabai Thai Cafe, and Old Cuban Cafe.
Are there convenient services near McDonald's at 7409 E Colonial Dr?
Yes, nearby services include a UPS Access Point location for shipping, CVS Pharmacy and CVS Beauty for medical and beauty needs, and LibertyX Bitcoin ATM for currency exchange.
What local amenities can customers visit near this McDonald's?
Customers can check out nearby places like VCA East Colonial Animal Hospital for pet services, Kokopelli Salon & Spa for beauty treatments, and Aikido Tenshinkai of Florida for martial arts and self-defense classes.