McDonald's

3.4
2869 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6820 N Orange Blossom Trl, Orlando, FL
32810, United States

Hours

Reviews

3.4
2,869 reviews
5 stars
1,009
4 stars
485
3 stars
504
2 stars
252
1 star
619

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Management Concerns

Several customers expressed frustration with management's handling of issues, citing unprofessional behavior and lack of accountability.

Cleanliness

There were complaints about unsanitary conditions, particularly in the restrooms, which contributed to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • SL
    Stoney2 Lar
    Nov 17, 2025
    5.0
    This place was great the food was actually hot and fresh. Big thanks to Kim for making my experience very nice she needs a raise REALLY!! Great manager material.
  • CD
    Custom Designs
    Nov 12, 2025
    5.0
    The people at this McDonalds are super friendly and treat you amazing!
  • DB
    Destiny Baez
    Nov 2, 2025
    2.0
    I ordered breakfast for my family spent $30 for stale food 🤬 Brought two different ice coffees, pumkin ice coffee & a vanilla ice coffee BOTH look the same neither labeled... I hardly go to McDonald's & this is why. Who wants to pay $30 for stale food & mystery drinks. It doesn't matter the location either its alwayssss some bs. Next time Wendy's or Burker King it is 🙄. I order out ALOT but no point in ordering & being mad with the food & service NEXT TIME I'LL JUST SKIP MCDONALD'S 🫤
  • AB
    Austin Barnes
    Oct 17, 2025
    1.0
    I order about 12 minutes ago and 2 off my McDoubles had mayo on it when it specifically said light mustard no pickle. I didn’t check them before I left and came home extremely disappointed edit: food was ice cold besides nuggets
  • YS
    y s
    Oct 10, 2025
    1.0
    “Managers” Tiffany and Tiara were the most inconsiderate rude females I ever dealt with at a mcdonald’s. The manager that took my order either Tiffany or Tiara made a mistake and did not add the extra large fry. I asked if they can charge me for it, they start playing messenger and telling the employees to tell me I have to go around or inside, after waiting in a long line for about 20 minutes because their food truck delivery was blocking one drive thru lane. I said are you just not able to charge me for the other fry. She said no you have to come inside or go around because there’s no register over here, I said really I was just waiting for so long and my kids are in the car my disabled daughter as well, she said she did not care and told her employee to close the window in my face, I said okay please refund me here is the food back, so it’s funny because she was able to walk her tired raggedy self to the register to refund me but couldn’t go to the register to charge me for the other fry…

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6820 N Orange Blossom Trl in Orlando?

McDonald's at this location is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery, including same-day and no-contact delivery options.