Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or incorrectly prepared items.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews pointed out a lack of professionalism and poor management.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
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J Espinola
Feb 19, 2026
1.0
spent like 30 minutes waiting in the drive thru at midnight lol
MM
marvins monfort
Feb 7, 2026
1.0
4:22 and still wouldn’t allow me to order anything kept saying system needed 5 min waited an hour and got nothing
JF
Jayde' F.
Jan 31, 2026
2.0
Always an issue with my orders every single time I come here. They never know which pick up order is who’s. And then my sauces I order are never in the bag or right? How did I order hot honey and you give me honey mustard? You didn’t even ask me what I wanted if you didn’t have it. Then if there’s an issue with their window or machines, they will say that they cannot do your order, but you will also can’t use the app to cancel the order and restart it because of their system systems. The only good thing about the store is the older African-American lady that does the pick up orders and brings them outside. She is so sweet and polite and I love her!
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Icyyy
Jan 26, 2026
4.0
Literally the only reason I come to this McDonald’s is because of Ms Tonya . Most of the workers have such a bad attitude but once I know Tonya’s there I’m immediately in a good mood. She’s so sweet , attentive, and overall the lemon to my lemonade !!
AH
Andrew Homan
Jan 25, 2026
1.0
Look at the picture, coffee is not filled up to the line short changing it's customers. Shrinkflation is real, but you are a Billion Dollar Corporation that chooses to cheat their customers for PROFIT. Stop cheating you hard working, inflation tired customers. I won't be back. UPDATE I feel they blamed me for my dissatisfaction of the level of the coffee I received even though it's clearly below what I paid l for. You are a multi, multi BILLION corporation, why short change your customer without making it right. You still have my money for providing me a shrinkflation product. Will you accept $.03 cents for a egg McMuffin Meal, NO YOU not. Check you purchase for accuracy, and don't get short changed by BILLIONAIRES. Money is tight for us not them.