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McDonald's

3.7
(2290 reviews)

Business Details

6195 West Colonial Drive, Orlando, FL
32808, United States
(407) 299-3920
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6195 West Colonial Drive, Orlando, FL
32808, United States

Hours

Reviews

3.7
2,290 reviews
5 stars
1,007
4 stars
459
3 stars
292
2 stars
163
1 star
369

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and negative attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty play areas and restrooms.

Speed of Service

Customers experienced excessive wait times in both drive-thru and in-store, with some reporting delays of up to 50 minutes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
  • RI
    Rafael Martinez III
    6 days ago
    5.0
    There was a beautiful girl at the counter with fair skin and colored eyes who helped me out today, McDonald’s is not a place you feel like you’re going to get exceptional service but she made me feel like i was a 5 star restaurant. I just feel bad that she has to deal with her rude attitude having manager, she was a heavy set African American lady with long dreads that was just being so rude to her staff, she even cut off her conversation with me and the cashier to scold her about some trivial. Other than the rude manager this location was delight
  • EI
    Eric “Eric” I
    Feb 3, 2026
    1.0
    Good luck getting all your food if you have a DoorDash from here
  • SS
    SpaceMan
    Jan 25, 2026
    1.0
    Arriving at 4:30 AM, I was in the drive-thru only to be told at the speaker that your “systems are down.”If you cannot process orders, please have the courtesy to physically close the entrance or turn off the lights. Inviting customers into the queue when you are unable to serve them shows a distinct lack of respect for their time and poor situational awareness
  • HU
    Henrique Estados Unidos
    Jan 13, 2026
    5.0
    Fast and good
  • MC
    Mason Crouse
    Dec 29, 2025
    1.0
    The app allowed me to place a counter pickup order after 11 PM but their dining room was closed. Update your hours in the app to prevent this! I then went through the drive through and was skipped. When someone finally spoke to me I explained the situation and all she said was “Pull to the second window. Click”

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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