Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,284 reviews
5 stars
1,002
4 stars
458
3 stars
292
2 stars
164
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty play areas and restrooms.
Service Speed
Customers frequently noted excessive wait times, particularly in the drive-thru, impacting overall satisfaction.
Food Quality
There were numerous complaints about food being served cold, stale, or not fresh, affecting the overall dining experience.
- MCMason CrouseDec 29, 20251.0The app allowed me to place a counter pickup order after 11 PM but their dining room was closed. Update your hours in the app to prevent this! I then went through the drive through and was skipped. When someone finally spoke to me I explained the situation and all she said was “Pull to the second window. Click”
- KLKim LeDec 20, 20251.0My order is KS17. I ordered 1 mcRib meals and 1 McRib sandwich together with other items, and the ordered was completely processed. We picked up our orders, and went to my sisters house in Clermont but not knowing inside both of the McRib boxes, both of my sandwiches are placed 2 hamburgers buns with a dry patties and pickles. I tried to report this on McDonald app but cant find where to report. Don't buy McRib here! SEE PHOTOS! Do they both look like McRib photo from McDonald's app to you?? Ridiculous hamburger mcRib right? I am McRib Fan but not anymore after this.
- JᄏᄏᄏJinkiesDec 19, 20251.0ordered through app Big Mac no cheese (allergy) and they took it off the top but not the bottom. There was also a weird bitter substance on the lid of my drink that smelled and tasted like cleaning chemicals.
- AMAngelica MalloryDec 18, 20252.0Kiosk was out of paper. When I started telling cashier he cut me off before I finished speaking to tell me total which kinda rude. But he was nice when came to my table with tray and drinks. However my order was missing my nuggets and my son's customized sandwich was wrong. They corrected mistake but had an attitude like it was a bother for them to correct their mistake. So had potential to be good review except for the attitude ruined our experience.
- JAJoan Mikel AmayaNov 29, 20255.0Staff was very friendly and welcoming, they were considerate with my mom's custom order and quickly helped me get some napkins and a straw before I even asked
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 6195 West Colonial Drive?
McDonald's at 6195 West Colonial Drive is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery services are available 24/7 and customers can order online.
What pickup and delivery options does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours every day.
Which payment methods are accepted at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Where can I find the full menu for this McDonald's location?
The full menu can be viewed online at McDonald's official website via the provided menu URL.
What rewards or promotions does McDonald's offer to customers?
McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
What nearby places can I visit after dining at McDonald's on West Colonial Drive?
You might visit nearby places such as Kinoko Japanese Steak House for Japanese cuisine, Mama's Jamaican Authentic Cuisine for Caribbean flavors, or explore Los Paises Supermarket if looking for groceries.
Are there any nearby schools or daycare centers close to this McDonald's?
Yes, nearby educational facilities include World of Beauty Academy, Endeavors Academy, Chosen Generation Academy Inc, Shepherd's Hill Learning Center, and Heritage Preparatory Schools.
What healthcare or medical services are available near this McDonald's?
Nearby medical services include Habib Hanaa DDS (dentist), Orlando Family Physicians, Pediatric Medical Center, Orlando Chiropractors, and West Orlando Chiropractic Clinic.