Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,458 reviews
5 stars
1,045
4 stars
437
3 stars
346
2 stars
179
1 star
451
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, indicating a consistent problem with order fulfillment.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Food Quality
Customers frequently complained about cold food, poorly prepared items, and overall dissatisfaction with the taste and freshness of the meals.
Management Issues
The management, particularly a specific manager, received criticism for their attitude and handling of customer complaints, leading to further dissatisfaction.
- HWHolly WorkmanOct 27, 20251.0Well I waited 30 minutes, to order a ice water. And [hen sh| forgot about me. But one thing I would like to add positive is at least say thank you
- KLkt lynOct 23, 20251.0the workers here are extremely rude! The manager Kayshla is just absolutely unprofessional! They spoke about me in spanish not knowing i could understand them completely! They got my ordered wrong and argued with me about it. I asked for a refund they ignored me and continued to work! After asking multiple times they handed me cash,didn’t even look at me in the face and when i asked for the lady’s name she ignored me and walked away! Just blows my mind how these people are so rude for no reason at all! Their poor work ethic is exactly why they are stuck at their dead end jobs!
- DJDeVondra JohnsonOct 12, 20251.0I came at 4:08 AM online it says it’s 24 hours but while visiting the restaurant someone on the intercom will say they’re closed when they are in fact open
- CBcody banxsOct 6, 20251.0I would give less than one star if I could. All the employees HATE HELPING CUSTOMERS. you can't ask for extra sauce they will charge you for items then say they don't have them and tell you to call customer service when you try to get a refund. AVOID THIS LOCATION AT ALL COSTS. I have never been treated so horribly and I work across the street. Yes in visible uniform. Makes no difference. Worst location I have experienced and this is my first bad review I have ever written.... I was going to leave another review but I'm just editing this original one that I made if you read this be very careful leaving a review I work across the street and somehow they've recognized that I'm the one that left the review and now they purposely get my order wrong I had to wait an hour and 15 minutes for two snack wraps and french fries and I know it's because of the review I left Also I have pictures of how they give me my fries now very cold and you can tell that they either threw them on the ground first or something I'm not sure I'll post a picture
- SAShamsul AlamSep 23, 20251.0I bought a hot coffee from this location it was taste like a water.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Is there a drive-thru service available here?
Yes, the drive-thru at this location is open 24 hours a day, every day of the week.
How can I order food from this McDonald's using a mobile device?
You can order through the McDonald's app available on iOS and Android, or use the online ordering links provided.
What payment methods does McDonald's at 5890 S Orange Blossom Trail accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 5890 S Orange Blossom Trail, Orlando, FL 32809, USA.
What types of cuisine or food items can I expect at this McDonald's?
They serve a variety of menu options including burgers, breakfast items, coffee, ice cream, and sandwiches made with quality ingredients.
Are there any other fast-food options near this McDonald's?
Yes, nearby fast-food options include Papa John's Pizza, KFC, Captain D's, Dunkin', and Krystal, which you can visit before or after your meal here.
What nearby services can help with travel or delivery needs?
The nearby UPS Access Point location provides courier and shipping services that could be convenient for your delivery needs while visiting McDonald's.
Are there any nearby places where I can shop or pick up essentials?
Yes, you can visit nearby places such as CVS Pharmacy for pharmacy and convenience needs, ABC Fine Wine & Spirits for beverages, and Payless ShoeSource for footwear and accessories.