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McDonald's

3.6
(2488 reviews)

Business Details

(954) 302-3773
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5890 S Orange Blossom Trail, Orlando, FL
32809, United States

Hours

Reviews

3.6
2,488 reviews
5 stars
1,056
4 stars
446
3 stars
346
2 stars
182
1 star
458

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.

Food Quality

Many customers complained about cold, stale, or incorrect food orders, with specific mentions of cold fries and poorly prepared items.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and issues with the cleanliness of the restaurant.

Operational Issues

Customers frequently experienced problems with order accuracy, slow service, and issues with the mobile app and drive-thru operations.
  • SL
    Steve Ludy
    5 days ago
    5.0
    I had a basic breakfast and it was good
  • AB
    Ashley Brown
    Feb 10, 2026
    2.0
    I DON'T REST IT GRAND KIDS DO.
  • TR
    Tayra Rodriguez
    Feb 5, 2026
    1.0
    Worst McDonalds I’ve ever been to.. horrible customer service, the so called “manager” didn’t even acknowledge us at the register.. please find another McDonald’s! This place sucks.
  • JE
    J. Estrada
    Jan 30, 2026
    1.0
    Was told to pull forward to the door and 2as held for over 10 minutes for a hot chocolate and breakfast sandwich. Four cars left, that came behind me, with their orders.
  • AR
    Alejo Romero
    Jan 21, 2026
    1.0
    The black lady which is manager is the morning is really bad, always rude, the guy in the drivethru didnt put the right order and she blame on me, really bad costumer service and nasty lady attitude, she sucks.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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