Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,472 reviews
5 stars
1,051
4 stars
439
3 stars
347
2 stars
180
1 star
455
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and disorganized.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several reviews mentioned dirty tables and a messy dining area, which negatively impacted customers' perceptions of the restaurant.
Management Issues
The management, particularly a specific manager, received criticism for unprofessional behavior and poor customer service, contributing to a negative atmosphere.
- JVJoshua ValentinJan 2, 20261.0Afternoon management was horrible treated me like I was less than a paying customer
- PGPgrutter GrutterJan 1, 20265.0Today was actually nice. They made the order correct.
- JJJazzy JimenezDec 26, 20253.0Asked for Grinch salt for my fries, even though I already had a large fry, made me pay for a whole new set of fries, this location never puts bacon on my burgers but still charges me for it every time, I got a McChicken that was burnt cold and felt like boot leather to chew, was recommended to not order that sandwich at night...maybe it's my fault maybe this restaurant needs to be a dine in... So when something is wrong I can just walk it to the counter
- ACAlejandro CabreraDec 20, 20255.0This was easily one of the worst McDonald’s visits I’ve had. The order was wrong, the food was cold, and it looked like it had been sitting around for way too long. Fries were stale, the burger was sloppy, and nothing tasted fresh. On top of that, the service was painfully slow even though the place wasn’t busy. Employees seemed uninterested and unorganized, and no one acknowledged the mistake with my order. The dining area was messy, which didn’t exactly inspire confidence in the cleanliness of the kitchen. McDonald’s is supposed to be quick and consistent, but this location failed on both. If you’re in a hurry or expecting even basic quality, I’d honestly recommend going somewhere else. Definitely not coming back.
- JGJames GallagherDec 15, 20251.0Fries were cold and unsalted, no condiments for my nuggets were given
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Is there a drive-thru service available here?
Yes, the drive-thru at this location is open 24 hours a day, every day of the week.
How can I order food from this McDonald's using a mobile device?
You can order through the McDonald's app available on iOS and Android, or use the online ordering links provided.
What payment methods does McDonald's at 5890 S Orange Blossom Trail accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 5890 S Orange Blossom Trail, Orlando, FL 32809, USA.
What types of cuisine or food items can I expect at this McDonald's?
They serve a variety of menu options including burgers, breakfast items, coffee, ice cream, and sandwiches made with quality ingredients.
Are there any other fast-food options near this McDonald's?
Yes, nearby fast-food options include Papa John's Pizza, KFC, Captain D's, Dunkin', and Krystal, which you can visit before or after your meal here.
What nearby services can help with travel or delivery needs?
The nearby UPS Access Point location provides courier and shipping services that could be convenient for your delivery needs while visiting McDonald's.
Are there any nearby places where I can shop or pick up essentials?
Yes, you can visit nearby places such as CVS Pharmacy for pharmacy and convenience needs, ABC Fine Wine & Spirits for beverages, and Payless ShoeSource for footwear and accessories.