Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, poor service, and rude staff, leading to a frustrating experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying hot and fresh meals while others received cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and overflowing trash bins.
Customer Experience
Many customers expressed dissatisfaction with the overall customer experience, citing disorganization and lack of attention from staff.
Positive Highlights
Despite the negative feedback, some customers praised the friendly service and unique menu offerings, indicating potential for improvement.
JW
Justin Weitbrecht
Nov 14, 2025
1.0
The largest McDonalds is also the most disgusting and unsanitary McDonalds. Found a huge piece of hair in my sandwich (thankfully prior to eating). No one in the kitchen was wearing the required hair nets and no one was apologetic about the situation. Avoid at all costs.
PO
picalo oneill
Nov 13, 2025
4.0
well run store but the ice cream is icey where most mcdonald's have very creamy soft serve icecream. Artificial intelligence tells me this is most likely do to the air input in the machine or what experts call "the overun ". meaning not enough air is getting in resulting in an icey product that taste and feels like frozen white water.
KO
Katy Oian
Nov 12, 2025
5.0
I'm not sure why this place only has 3 stars... perhaps folks have michelin level expectations for a classic fast food joint. But me and my family spent a fantastic 45 minutes here.
We ordered a round of breakfasts (omelettes, chocolate cake, belgian waffles, sausage burritos) and another round of lunch to go (pizza and nugget happy meal featuring nintendo-aka-my-fav toys). All of the foods tasted delicious, except the waffle which was a bit plain without the fruity dressings I expected to get.
Ordering was easy using the kiosk. Grabbing a number and chilling at one of their many many table areas on until the friendly staff delivers it to you. My toddler loved playing the arcade games, although lost wayy to much credits to the stupid claw game with paw patrol toys. I mean come on 12 credits for a rigged game? He also loved the play area, with one specifically designed for younger kids. They even had a few screens with preloaded games scattered throughout the area.
There's some other cool stuff like a fish tank, and ice cream bar, a garbage cruncher. As well as some very cool murals, retro signs and the piano dude playing suave tunes from the ceiling. Oh and a random alligator because Florida.
Anyways it's been a foodie dream of mine to try a bite here... I mean McDonalds has globally shaped the concept of food in a way that no one else has. So why not try some of their experiments?
MC
Marcelo Camilotti
Nov 8, 2025
2.0
Hambúrguer queimado, parece que o cara fez enquanto estava na maratona, pq estava mal arrumado o hambúrguer, voltei a visitar os EUA depois de alguns anos e vejo que as coisas estão piorando muito por aqui
TS
Timothy Snyder
Oct 30, 2025
1.0
Absolutely the worst. Food was wrong and over cooked, fries were over salted to be inedible. Staff was rude and wouldn't even respond to us. Most disappointing, disgusting McD's we have ever ate at. Also my daughter stated the apple slices were mushy and brown.
What are the regular opening hours for McDonald's at 9814 International Dr, Orlando?
McDonald's is open 24 hours a day, seven days a week at this location.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:00 AM until 2:45 AM, except on Fridays when delivery starts at 3:00 PM.
Is there a drive-thru available and what are its hours?
Yes, there is a drive-thru open 24/7 every day of the week.
What types of payment options does McDonald's accept at this location?
Customers can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the full menu and order online for this McDonald's?
You can view the full menu at McDonald's official website and order online via their dedicated delivery URL.
Which app can I use for ordering from this McDonald's?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby public transit options can help me reach McDonald's at 9814 International Dr?
The "Shuttles of Florida" bus station is nearby, which can facilitate easy public transit access to McDonald's.
Are there places to visit near McDonald's at 9814 International Dr?
Yes, you can visit attractions such as the Rosen Convention Center and Hotel, the Market Plaza Shops at Hawaiian Court, and the Chocolate Kingdom Factory Adventure Tour nearby.
Where can I grab coffee or dessert near McDonald's on International Drive?
Nearby options include Dunkin', Baskin-Robbins, and Starbucks, all great for coffee or frozen treats.