McDonald's

3.6
6506 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9814 International Dr, Orlando, FL
32819, United States

Hours

Reviews

3.6
6,506 reviews
5 stars
2,719
4 stars
1,252
3 stars
927
2 stars
413
1 star
1,195

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, leading to a frustrating experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh meals while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and overflowing trash bins.

Customer Experience

Many customers expressed dissatisfaction with the overall customer experience, citing disorganization and lack of attention from staff.

Positive Highlights

Despite the negative feedback, some customers praised the friendly service and unique menu offerings, indicating potential for improvement.
  • JW
    Justin Weitbrecht
    Nov 14, 2025
    1.0
    The largest McDonalds is also the most disgusting and unsanitary McDonalds. Found a huge piece of hair in my sandwich (thankfully prior to eating). No one in the kitchen was wearing the required hair nets and no one was apologetic about the situation. Avoid at all costs.
  • PO
    picalo oneill
    Nov 13, 2025
    4.0
    well run store but the ice cream is icey where most mcdonald's have very creamy soft serve icecream. Artificial intelligence tells me this is most likely do to the air input in the machine or what experts call "the overun ". meaning not enough air is getting in resulting in an icey product that taste and feels like frozen white water.
  • KO
    Katy Oian
    Nov 12, 2025
    5.0
    I'm not sure why this place only has 3 stars... perhaps folks have michelin level expectations for a classic fast food joint. But me and my family spent a fantastic 45 minutes here. We ordered a round of breakfasts (omelettes, chocolate cake, belgian waffles, sausage burritos) and another round of lunch to go (pizza and nugget happy meal featuring nintendo-aka-my-fav toys). All of the foods tasted delicious, except the waffle which was a bit plain without the fruity dressings I expected to get. Ordering was easy using the kiosk. Grabbing a number and chilling at one of their many many table areas on until the friendly staff delivers it to you. My toddler loved playing the arcade games, although lost wayy to much credits to the stupid claw game with paw patrol toys. I mean come on 12 credits for a rigged game? He also loved the play area, with one specifically designed for younger kids. They even had a few screens with preloaded games scattered throughout the area. There's some other cool stuff like a fish tank, and ice cream bar, a garbage cruncher. As well as some very cool murals, retro signs and the piano dude playing suave tunes from the ceiling. Oh and a random alligator because Florida. Anyways it's been a foodie dream of mine to try a bite here... I mean McDonalds has globally shaped the concept of food in a way that no one else has. So why not try some of their experiments?
  • MC
    Marcelo Camilotti
    Nov 8, 2025
    2.0
    Hambúrguer queimado, parece que o cara fez enquanto estava na maratona, pq estava mal arrumado o hambúrguer, voltei a visitar os EUA depois de alguns anos e vejo que as coisas estão piorando muito por aqui
  • TS
    Timothy Snyder
    Oct 30, 2025
    1.0
    Absolutely the worst. Food was wrong and over cooked, fries were over salted to be inedible. Staff was rude and wouldn't even respond to us. Most disappointing, disgusting McD's we have ever ate at. Also my daughter stated the apple slices were mushy and brown.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 9814 International Dr, Orlando?

McDonald's is open 24 hours a day, seven days a week at this location.

What are the delivery hours for this McDonald's?

Delivery is available daily from 4:00 AM until 2:45 AM, except on Fridays when delivery starts at 3:00 PM.