Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, often exceeding 30 minutes, with some experiencing delays of over an hour.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean bathrooms.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Staff Competence
Feedback indicated a lack of training and professionalism among staff, with reports of rude behavior and poor customer service.
Food Quality
Several reviews mentioned that the food was often cold, greasy, or poorly prepared, leading to dissatisfaction with the overall dining experience.
HZ
Houyu Zhang
Jan 2, 2026
1.0
Every time there are missing items even if they take more than 30mins preparing. The staff there is not competent at all! Hire someone who can do simple math. There are other people worth more the jobs.
CD
Cruzing Through Disney
Jan 1, 2026
2.0
No drive through. 7 people working. Pick up order took 40 minutes and it was 4 items…
JM
john miller
Dec 31, 2025
1.0
Piles of trash, no clean tables, bathrooms were so dirty they were not usable.
JW
Jessica Wilson
Dec 28, 2025
1.0
We gave our mobile order.number at the drive Thursday. Don't know what happened but they didn't have our order when we got there. So we showed our order to her and they still got it all wrong. 2 sweet teas and one was sweet and one was unsweetened, cold fries and the sandwiches were at least right.
SC
Sue Collier
Dec 23, 2025
1.0
We visited this McDonnell on 22nd December. Delivery to table occurred from for mr and husband, but not for my son and granddaughter...It was called from hatch. Food was delayed and items were missing. Although the items ere handed over there was no apology Tables were not cleaned by staff during our visit and customers are clearing tables to sit at, including us.