McDonald's

3.7
1012 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5175 S Conway Rd, Orlando, FL
32812, United States

Hours

Reviews

3.7
1,012 reviews
5 stars
455
4 stars
195
3 stars
128
2 stars
54
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews mentioned stale or cold food items, particularly fries and chicken nuggets.

Customer Experience

Some customers praised specific staff members for their friendliness and helpfulness, while others highlighted negative interactions with employees.

Order Accuracy

Numerous complaints about missing items from orders and incorrect food being served.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.
  • CA
    Callie Allman
    6 days ago
    4.0
    Just your average McDonald’s open late night
  • AO
    Alicia Okane
    Nov 3, 2025
    1.0
    Don’t get the snack wrap, this is how much cheese they give you… the food is never good. At this point, it’s my fault for thinking the bad experiences are just a fluke. With the prices going up, you’d think you’d at LEAST get some cheese LOL
  • JF
    Jaime Finnegan
    Nov 1, 2025
    5.0
    Yesterday early morning and this morning around 6:45am, the young hispanic girl in the drive-thru has the best personality, friendliness I’ve seen at a McDonalds in YEARS!
  • PV
    Patricia Cordrey Velden
    Oct 31, 2025
    2.0
    I just got home from picking up breakfast from McDonald’s. I ordered a steak, egg and cheese bagel, hashbrowns, and a large mocha. Cost me over $15! When I got home, I found that they gave me a sausage McMuffin. I tried to call twice and left the phone ringing 42 times. No one answered and I am very frustrated and aggravated about this.
  • VV
    Vanna
    Oct 25, 2025
    1.0
    Stale nuggets nothing ever fresh

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 5175 S Conway Rd, Orlando?

McDonald's is open 24 hours every day, Monday through Sunday.

Is the McDonald's at 5175 S Conway Rd open for delivery and drive-thru all day?

Yes, both delivery and drive-thru services are available 24/7 every day of the week.