Brand Certified
McDonald's
3.7(1025 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5175 S Conway Rd, Orlando, FL
32812, United States
Certified by McDonald's • Feb 22, 2026
(407) 856-6350
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
1,025 reviews
5 stars
463
4 stars
195
3 stars
130
2 stars
55
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and miscommunication during the ordering process.
Food Freshness
Food quality is inconsistent, with reports of stale or cold items, while some customers noted fresh food on occasion.
Cleanliness
The cleanliness of the restaurant is a concern, with some reviews highlighting dirty bathrooms and unkempt dining areas.
Overall Experience
Overall, customer experiences range from excellent to terrible, indicating a need for improved staff training and consistency.
- TWTammy WestFeb 8, 20261.0We have not ate McDonald’s in 8 years. My kids begged me to go and I broke down. Well today was my last day. We have been to this location 6 times since December. Food is always wrong, every single time and missing things we pay extra for. Forget anyone answering the phone here. They just ignore it. I went inside this time to make sure we were not screwed over yet again. My large fry was half full told the guy please fill my fry as I paid for a large fry. He looked at me turned and walked away. Stood there thinking he’s getting a manager. Nope not the case. Yelled for someone to come help me. Nothing. Call the restaurant while at the counter. Surprisingly (not really) no one answered it just rang and rang. Finally walked out disappointed and now cold food. Didn’t even get a receipt out of the machine you have to order from. Seems fishy to me that you don’t even get a receipt to show what you paid for.
- MQMichael Quezada-VargasJan 21, 20265.0Food is always fresh. Staff is friendly.
- AIAgnes Marie IngramJan 4, 20263.0I had a ice caramel coffee and a crispy grilled chicken… It was pretty good. Service person was nice. Location is a little scary needs to be upgraded.
- PBPaige BassDec 31, 20252.0Went behind another car in the outside lane. Nobody was on the inside drive through lane, three cars went through that lane before we just pulled up to food pickup and ordered there. Was quick at that point but no apologies from the worker for ignoring our lane
- AMAlly MartinDec 12, 20253.0Today I went to this Mc Donald’s which I probably visit once a month. Got to the drive through window to place order and ordered the #9- “2 cheeseburgers with a coke to drink. Reader board showed 1 cheese burger, so I asked the young lady again for the #9 with a coke to drink, screen showed 1 Cheeseburger and 1 coke- I asked her if that was correct since the order was half the meal. She asked me again what I wanted and again O said the #9. She then asked if I wanted the meal?! Beware if you order a “#” you may not get a meal you may just end up with a sandwich. I think some more training needs to be done. Had I wanted a single cheeseburger I would have said - 1 cheeseburger please.. at least fries were fresh!
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 5175 S Conway Rd, Orlando?
McDonald's is open 24 hours every day, Monday through Sunday.
Is the McDonald's at 5175 S Conway Rd open for delivery and drive-thru all day?
Yes, both delivery and drive-thru services are available 24/7 every day of the week.
What ordering options are available at this McDonald's location?
You can order through the McDonald's App, online delivery, curbside pickup, and same-day no-contact delivery services.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
Where can I view the full menu for the McDonald's at 5175 S Conway Rd?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Which nearby eateries could I visit before or after dining at McDonald's?
Nearby dining options include Tacos El Rancho (Mexican cuisine), Shogun Japanese Steakhouse, Giovanni's Italian Restaurant and Pizzeria, Hop Bo Chinese Restaurant, and Scratched Ice llc for ice cream and smoothies.
Are there any nearby fitness or health centers close to McDonald's at 5175 S Conway Rd?
Yes, Planet Fitness - Orlando (Belle Isle) gym and YogaSix Belle Isle yoga studio are nearby for fitness enthusiasts.
What nearby services can customers access around McDonald's at 5175 S Conway Rd?
Nearby services include Chase Bank for financial needs, Total Wireless and T-Mobile for mobile phone services, and The UPS Store 4199 for printing and shipping.
How can customers benefit from the McDonald's mobile app?
The McDonald's App allows customers to order food conveniently, access mobile offers, and join MyMcDonald's Rewards to earn points for free food.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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