McDonald's

3.7
1022 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5175 S Conway Rd, Orlando, FL
32812, United States

Hours

Reviews

3.7
1,022 reviews
5 stars
461
4 stars
195
3 stars
130
2 stars
55
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews mentioned issues with food quality, such as stale items, cold fries, and incorrect orders.

Customer Experience

Some customers praised friendly staff and good service, while others highlighted negative interactions and lack of attention.

Order Accuracy

Numerous complaints about missing items from orders and incorrect food being served.

Cleanliness

Mixed feedback on cleanliness, with some noting a clean environment while others reported dirty conditions.
  • AI
    Agnes Marie Ingram
    Jan 4, 2026
    3.0
    I had a ice caramel coffee and a crispy grilled chicken… It was pretty good. Service person was nice. Location is a little scary needs to be upgraded.
  • PB
    Paige Bass
    Dec 31, 2025
    2.0
    Went behind another car in the outside lane. Nobody was on the inside drive through lane, three cars went through that lane before we just pulled up to food pickup and ordered there. Was quick at that point but no apologies from the worker for ignoring our lane
  • AM
    Ally Martin
    Dec 12, 2025
    3.0
    Today I went to this Mc Donald’s which I probably visit once a month. Got to the drive through window to place order and ordered the #9- “2 cheeseburgers with a coke to drink. Reader board showed 1 cheese burger, so I asked the young lady again for the #9 with a coke to drink, screen showed 1 Cheeseburger and 1 coke- I asked her if that was correct since the order was half the meal. She asked me again what I wanted and again O said the #9. She then asked if I wanted the meal?! Beware if you order a “#” you may not get a meal you may just end up with a sandwich. I think some more training needs to be done. Had I wanted a single cheeseburger I would have said - 1 cheeseburger please.. at least fries were fresh!
  • CA
    Callie Allman
    Nov 18, 2025
    4.0
    Just your average McDonald’s open late night
  • AO
    Alicia Okane
    Nov 3, 2025
    1.0
    Don’t get the snack wrap, this is how much cheese they give you… the food is never good. At this point, it’s my fault for thinking the bad experiences are just a fluke. With the prices going up, you’d think you’d at LEAST get some cheese LOL

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 5175 S Conway Rd, Orlando?

McDonald's is open 24 hours every day, Monday through Sunday.

Is the McDonald's at 5175 S Conway Rd open for delivery and drive-thru all day?

Yes, both delivery and drive-thru services are available 24/7 every day of the week.