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McDonald's

3.6
(2276 reviews)

Business Details

451 S Goldenrod Rd, Orlando, FL
32822, United States
(407) 381-3888
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
451 S Goldenrod Rd, Orlando, FL
32822, United States

Hours

Reviews

3.6
2,276 reviews
5 stars
965
4 stars
416
3 stars
342
2 stars
140
1 star
413

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

Several reviews mentioned that the food quality has declined, with complaints about cold, poorly prepared, or stale items.

Long Wait Times

Customers frequently expressed frustration over long wait times in both the drive-thru and curbside pickup, often exceeding reasonable expectations.

Management Issues

Reviews indicated a lack of effective management, with complaints about managers being rude, unprofessional, and failing to resolve customer issues.
  • SH
    Samantha Heisler
    Feb 19, 2026
    2.0
    I don't eat fast food very often.But my friend was in the hospital nearby.Stop there to get something fry's where ice cold.No straws , with the sodas in the quarter , pounders tasted like dirt
  • NH
    Naylin Hurtado
    Jan 25, 2026
    5.0
    Manager was on point, only McDonald’s that answered the phone was kind as well!!!
  • EL
    Emylou Laguardia
    Jan 23, 2026
    5.0
    I love Mac Donald's cause it reminds me when I was a lot younger. Only the price went up and the sizes are a lot smaller.
  • CI
    Carnage Incarna
    Jan 19, 2026
    1.0
    Here is an idea if someone is waiting up front ask what they need... that's customer service. Instead they look directly at me and walk away. Meanwhile my order is bagged and just sitting there is was looking directly at it the whole time. If you do no want to deal with people maybe a job in customer service is not for you 2 girls both looked at me twice one came up gave someone else their food the hurried to get back behind the wall
  • RH
    Rick Harvey
    Jan 10, 2026
    1.0
    So let me get this straight. I choose this place and use the drive thru because its "fast" food. Yet, at every location customers are asked to park after ordering. Now theres only a few reasons for this. I know the main reason is to get off their time clock. Which really is a form of fraud. I say this because complying with this just a thought solution that the workers are pushing out food in an orderly and acceptable time frame therefore I refuse to participate in the scam any longer.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 451 S Goldenrod Rd in Orlando, FL?

McDonald's is open 24 hours a day, 7 days a week at this location.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open 24 hours a day, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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