Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Food Quality
Several reviews mentioned that the food quality has declined, with complaints about cold, poorly prepared, or stale items.
Long Wait Times
Customers frequently expressed frustration over long wait times in both the drive-thru and curbside pickup, often exceeding reasonable expectations.
Management Issues
Reviews indicated a lack of effective management, with complaints about managers being rude, unprofessional, and failing to resolve customer issues.
SH
Samantha Heisler
Feb 19, 2026
2.0
I don't eat fast food very often.But my friend was in the hospital nearby.Stop there to get something fry's where ice cold.No straws , with the sodas in the quarter , pounders tasted like dirt
NH
Naylin Hurtado
Jan 25, 2026
5.0
Manager was on point, only McDonald’s that answered the phone was kind as well!!!
EL
Emylou Laguardia
Jan 23, 2026
5.0
I love Mac Donald's cause it reminds me when I was a lot younger. Only the price went up and the sizes are a lot smaller.
CI
Carnage Incarna
Jan 19, 2026
1.0
Here is an idea if someone is waiting up front ask what they need... that's customer service. Instead they look directly at me and walk away. Meanwhile my order is bagged and just sitting there is was looking directly at it the whole time. If you do no want to deal with people maybe a job in customer service is not for you 2 girls both looked at me twice one came up gave someone else their food the hurried to get back behind the wall
RH
Rick Harvey
Jan 10, 2026
1.0
So let me get this straight. I choose this place and use the drive thru because its "fast" food. Yet, at every location customers are asked to park after ordering. Now theres only a few reasons for this. I know the main reason is to get off their time clock. Which really is a form of fraud. I say this because complying with this just a thought solution that the workers are pushing out food in an orderly and acceptable time frame therefore I refuse to participate in the scam any longer.
What are the operating hours for McDonald's at 451 S Goldenrod Rd in Orlando, FL?
McDonald's is open 24 hours a day, 7 days a week at this location.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 4:00 AM to 2:45 AM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order food online via the McDonald's App, the delivery website at https://mcdonalds.order.online/business/-5579, or through the quick link https://mcdonalds.smart.link/jfeqnrnmr.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can visitors check out before or after visiting McDonald's?
Nearby places include Goodyear Auto Service for car maintenance, Schauder Chiropractic & Wellness for health and relaxation, and Dunkin' for additional coffee and breakfast options.
Are there any nearby financial services near McDonald's?
Yes, customers can find Western Union for money transfer services, Bank of America Financial Center, and Regions Bank close by for their banking needs.
Can customers get car-related services near this McDonald's?
Yes, nearby options include Goodyear Auto Service for tire and oil changes, Carwash Solutions for car wash and detailing, and Advance Auto Parts for automotive accessories.
What other food or drink options are near this McDonald's?
Besides McDonald's, nearby food options include Dragon Station (Chinese restaurant), Saigon Noodle and Bistro (Vietnamese restaurant), and Dunkin' for coffee and donuts.
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