Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,366 reviews
5 stars
542
4 stars
223
3 stars
183
2 stars
106
1 star
312
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold or stale items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food handling practices.
Management Issues
Feedback indicated poor management practices, including lack of staff training and ineffective handling of customer complaints.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
- BRBigMeezy Roberts1 day ago5.0There fast and good service
- IHIsaac “King Kilo” HarrisDec 30, 20255.0I am lovin' it
- BBBriona BDec 23, 20251.0I had horrible customer service I was waiting at the intercom for about 10 minutes and another car pulled up to the intercom next to me and got served first. I pulled up to the window and got completely ignored and the man looked past me like I wasn’t even there. He did not greet me or anything and neither did the people at the next window. Horrible customer service never coming back to this location again.
- PKPretty KeyshiaDec 19, 20251.0So I came at 10:15 am before breakfast ended, I ordered breakfast specifically a English muffin and the people said that they did not have any more round egg if I wanted to substitute, I did ask for a cheeseburger because by the time they got done with everything it was 10:30 AM so I said I wanted a cheeseburger and fry, but then I received it and changed my mind and just wanted my money back. One of the managers got an attitude and was talking mess in the back. I live very close to this McDonald’s and every time I come in here it seem like it’s always an issue with something please do better for the community of Pine Hills.
- ZPZOE PAODec 2, 20251.0I order from door dash and tell me how I was just trying to get food for the grinch meal and I get a box with the food I had hoped would have been in there but I was sadly mistaken when I opened the box it was empty just the packages with no food
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5218 Silver Star Rd, Orlando?
McDonald's at 5218 Silver Star Rd, Orlando is open from 6:00 AM to 10:00 PM every day of the week.
When is the drive-thru at this McDonald's location open?
The drive-thru is open daily from 5:00 AM to midnight, allowing customers to order and pick up food without leaving their cars.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery daily from 6:00 AM to 11:00 PM. You can order online through their delivery site.
Can I pick up my order via curbside at this McDonald's?
Yes, curbside pickup is available at this McDonald's location as part of their pickup and delivery services.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at the McDonald's on Silver Star Rd?
Yes, free WiFi service is available for customers at this McDonald's location.
Are there any other fast food options near this McDonald's?
Yes, nearby fast food options include Pizza Hut, Hardee's, Krispy Krunchy Chicken, and Sobik's Subs, providing a variety of dining choices.
What nearby shopping centers can I visit when coming to this McDonald's?
You can visit Silver Star Shopping Plaza nearby, which offers various stores and fashion accessory outlets for a convenient shopping experience.
Are there any beauty and spa services close to McDonald's at 5218 Silver Star Rd?
Yes, Cici Beauty Salon and A Plus Nails, both beauty salons, are located nearby for your grooming and spa needs.
How can nearby points of interest assist me when visiting McDonald's at 5218 Silver Star Rd?
Nearby landmarks like the Eglise Mission Evangelique de la Pentecote and Central Baptist Children's Home can help orient your location. Additionally, the proximity to places like the LibertyX Bitcoin ATM and UPS Access Point location offer convenient services if needed before or after your meal.