McDonald's

3.7
4968 reviews
Get DirectionsCallWebsite

Business Details

5401 Altamira Drive, Orlando, FL
32819, United States
(689) 326-1804
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5401 Altamira Drive, Orlando, FL
32819, United States

Hours

Reviews

3.7
4,968 reviews
5 stars
2,101
4 stars
1,019
3 stars
731
2 stars
296
1 star
821

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unprofessional.

Wait Times

Customers frequently complained about excessively long wait times, both in the drive-thru and inside the restaurant.

Food Freshness

While some customers noted fresh food, many reported receiving cold or stale items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, suggesting a need for better maintenance.

Staff Attitude

Many customers experienced negative interactions with staff, citing a lack of friendliness and professionalism.
  • NB
    Noah Barden
    Nov 16, 2025
    1.0
    Had ordered at midnight, food didn't arrive until an hour+ later. They weren't short staffed, they just were like chickens running around with their heads cut off. Never coming here again
  • CB
    can baykara
    Nov 10, 2025
    1.0
    One of the slowest McDonalds locations I have ever seen. Don't dine here if possible. It's been 20 mins wait still no food in sight.
  • JM
    James Maloney
    Nov 8, 2025
    1.0
    The employees were very rude while I was ordering from the drive because I was just simply ordering until a man with a gun came up to my windows and when I yelled for help I could hear the drive thru speaker saying "what a wimp" the guy thankfully got arrested
  • JL
    Joao Leme
    Nov 8, 2025
    1.0
    EDIT: it has been 23 minutes now *28 minutes I think I might have found, Orlando's Slowest Mcdonalts I've ever experienced. As I write this review I am parked on the Drive thru yellow line as instructed by the drive thru staff. It has been 15 minutes so far and still nothing. And the cars in the drive thru parking lot just keep piling up. What's the point of having a drive thru then? Just go to another one, chances are you'll take a century to have your food here
  • FB
    Felicia Berry-Felicies
    Nov 8, 2025
    2.0
    I’ll start with the good. The hasbrowns and fries are always fresh. However, 9 times out of 10 they’ll mess up your order. I’ve received the wrong size drinks, missing food, messed up orders. I rarely eat McDonald’s, but I know when I come here my order is most likely getting messed up. I’m not sure if it’s a language barrier or what, but menu & system reading and comprehension should be a basic necessity to work here.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5401 Altamira Drive, Orlando?

McDonald's is open 24 hours a day, 7 days a week at 5401 Altamira Drive, Orlando.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at this location offers drive-thru service 24/7.