McDonald's

3.7
3244 reviews
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Business Details

5400 S Kirkman Rd, Orlando, FL
32819, United States
(689) 326-1801
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5400 S Kirkman Rd, Orlando, FL
32819, United States

Hours

Reviews

3.7
3,244 reviews
5 stars
1,449
4 stars
659
3 stars
432
2 stars
191
1 star
513

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly at the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or improperly prepared items.

Staff Attitude

Several reviews highlighted rude or dismissive behavior from staff, impacting the overall customer experience.

Cleanliness

The restaurant was noted for being clean by some, but others reported dirty bathrooms and unsanitary conditions.

Parking Practices

Many customers expressed frustration with being asked to park and wait for their orders, often leading to further delays.
  • CW
    Chelsey Wolf
    1 day ago
    1.0
    Ordered through the drivethrough, went to window and they didnt have our order? Had us wait. Brought our food and had no drinks, had to wait for that. Missing food items and was given a simple "im sorry" instead of fixing and correcting.
  • BB
    brianna b
    Nov 3, 2025
    5.0
    manager daniel was super nice give that man a raise, he & the crew handled our multiple orders super well & was very kind to us. D1 McDonald’s
  • AJ
    Andrew Jones
    Nov 1, 2025
    4.0
    We came here several times for breakfast as it was close to our hotel, being from Australia we were happy to try out different menu options we don’t get. Food was always hot and fresh and the staff were always friendly too.
  • CC
    Cory
    Oct 16, 2025
    1.0
    Horrible, had us park and wait for food and then forgot about our food. parked at least 7 cars with food. Unfortunately I think their drive times are a priority over actual food service.
  • ZZ
    Zo
    Oct 12, 2025
    3.0
    I call this the pull up and park McDonald's. 1 or 100 people they will have you park to bring you your food. If you think parking means they bringing you the freshest of frys and food you are mistaken. It's clean and it's not like the food was bad but I wonder why they manage it this way. Just seems like more work for no reason.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5400 S Kirkman Rd, Orlando?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.