McDonald's

3.7
3261 reviews
Get DirectionsCallWebsite

Business Details

5400 S Kirkman Rd, Orlando, FL
32819, United States
(689) 326-1801
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5400 S Kirkman Rd, Orlando, FL
32819, United States

Hours

Reviews

3.7
3,261 reviews
5 stars
1,457
4 stars
665
3 stars
433
2 stars
191
1 star
515

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or incorrect items.

Drive-Thru Experience

Many reviews highlighted frustrations with the drive-thru process, including being asked to park for orders and slow service.

Staff Performance

Some staff members received praise for their friendliness and helpfulness, while others were criticized for their attitude and lack of accountability.

Cleanliness

The restaurant was noted for being clean by some customers, but others reported dirty conditions, particularly in the bathrooms.
  • ZN
    Zach Navarro
    Dec 24, 2025
    1.0
    The girl at the drive thru window has an attitude because I refuse to leave the drive thru line and park too wait for food so they dont have bad numbers on drive thru wait times.
  • JM
    Julio Regidor Molina
    Dec 10, 2025
    5.0
    good burger man
  • LE
    Lacey Elaine
    Dec 4, 2025
    1.0
    I went through the drive through and ordered just the grinch fries as they were advertised on the screen as being able to be sold separately for $4.49. They let me order it and pull up to the window and everything and handed me regular fries without the grinch packet. I told the girl I ordered the grinch fries and she told me they could not be sold separate. I said “but it’s advertised on the screen??” And she said well I can’t do it. I just drove off. I don’t understand why they would advertise it as an option if it’s supposedly not allowed to be sold separate. It even shows it on the app as an option to be sold separate as you can see in the picture below.
  • CW
    Chelsey Wolf
    Nov 23, 2025
    1.0
    Ordered through the drivethrough, went to window and they didnt have our order? Had us wait. Brought our food and had no drinks, had to wait for that. Missing food items and was given a simple "im sorry" instead of fixing and correcting.
  • AJ
    Andrew Jones
    Nov 1, 2025
    4.0
    We came here several times for breakfast as it was close to our hotel, being from Australia we were happy to try out different menu options we don’t get. Food was always hot and fresh and the staff were always friendly too.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5400 S Kirkman Rd, Orlando?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.