McDonald's

3.6
2175 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3713 Mc Coy Rd, Orlando, FL
32812, United States

Hours

Reviews

3.6
2,175 reviews
5 stars
896
4 stars
415
3 stars
331
2 stars
164
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over an hour for their orders.

Order Accuracy

Many reviews mentioned issues with incorrect orders, missing items, and poor communication from staff regarding order fulfillment.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, stale, or poorly prepared items, leading to customer dissatisfaction.

Staff Attitude

While some customers praised friendly staff, many others experienced rudeness or indifference from employees, contributing to a negative dining experience.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and floors.
  • BR
    Brio Rodz
    Nov 1, 2025
    1.0
    Spent $5.20 on this milk Carmel latte that is only milk. The 2 females handling drive through did nothing but talk the entire time, no greeting no acknowledgment nothing. Do better ladies, your in customer service….
  • DM
    Daniel Victor Miller
    Oct 25, 2025
    2.0
    10-minute wait for a bottle of water, hasbrown and bacon egg and cheese.
  • OV
    Omar Velez
    Oct 8, 2025
    1.0
    No thanks
  • LR
    Lucy Rosado
    Sep 11, 2025
    2.0
    Drive thru was so long, they gave me the wrong order, turns out one of the employees threw away my receipt. They asked me if I had the receipt I told them the lady didn't give me one and they rolled their eyes and shut the window. The manager then came to the window to apologize and told me they had accidently thrown my receipt out. How that's my fault is beyond me. The food quality was not great. My soda which I assume was made ahead of time was watery because the wait time. The food was cold and that surprised me because they were so busy, you'd think we'd have hot food after waiting so long. Very disappointed.
  • SS
    steve stout
    Sep 10, 2025
    1.0
    Every time I come through the drive through they leave something off my order I ordered 10 pc chicken nugget , bubble cheese burger and a large FF it was 15.00 didn't get my FF'S this place sucks always leave something off my order im out 4.00 for my FF'S

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Orlando at 3713 Mc Coy Rd?

McDonald's Orlando at 3713 Mc Coy Rd is open 24 hours every day, from Monday through Sunday.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services including same day and no-contact delivery.