McDonald's

3.9
1778 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3804 Lb McLeod Rd, Orlando, FL
32805, United States

Hours

Reviews

3.9
1,778 reviews
5 stars
880
4 stars
351
3 stars
249
2 stars
90
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including dismissive attitudes and lack of professionalism from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms, while others praised the cleanliness of certain locations.

Speed of Service

Several reviews mentioned long wait times and slow service, especially during busy hours.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with friendly staff and fresh food.
  • AO
    Alannah Olivastro
    Dec 28, 2025
    1.0
    We visited this McDonald’s with a group of 8 people and placed our order through the app, expecting accuracy and convenience unfortunately, the experience was extremely frustrating and uncomfortable. Our order arrived missing the fries from the Kids Meal. When we went to request them, the staff responded in a suspicious and dismissive way, as if we were not being honest. Later, when we opened the pies, we noticed that the box contained only one pie, even though the order was clearly for double pies. Once again, we had to go back to the counter and were met with the same distrustful attitude, until they finally gave us the missing items. At the end, we realized that my mother never received her lemonade. At that point, the situation had become so awkward and embarrassing that we chose not to ask for it, simply to avoid being treated as if we were trying to take advantage or “steal” something. This was not just about missing items it was about poor customer service, lack of professionalism, and an uncomfortable atmosphere that made us feel disrespected. Very disappointing experience.
  • DF
    Daniel Alexis Aguilera Ferrer
    Dec 22, 2025
    1.0
    Bad service, they close before the Hour
  • MF
    Mayra Alejandra Figueroa
    Dec 20, 2025
    1.0
    Terrible servicio, el tiempo de espera extremadamente largo, con solo dos mesas ocupadas en la tienda, los empleados trabajan en cámara lenta y son cero amables
  • FD
    Fernando Diaz
    Dec 12, 2025
    5.0
    I went for a smoothie.
  • NJ
    Nicole Jackson
    Nov 6, 2025
    2.0
    Went to replace a 6 pc nugget and medium fry. A male manger on duty basically told me he couldn’t replace my food because he didn’t know if i was lying or not. After I told the young lady in the window why I was there. His tone and dismissive attitude towards me was not the service I expected.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3804 Lb McLeod Rd, Orlando, FL?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery at this location.