Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including dismissive attitudes and lack of professionalism from staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms, while others praised the cleanliness of certain locations.
Speed of Service
Several reviews mentioned long wait times and slow service, especially during busy hours.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with friendly staff and fresh food.
AO
Alannah Olivastro
Dec 28, 2025
1.0
We visited this McDonald’s with a group of 8 people and placed our order through the app, expecting accuracy and convenience unfortunately, the experience was extremely frustrating and uncomfortable.
Our order arrived missing the fries from the Kids Meal. When we went to request them, the staff responded in a suspicious and dismissive way, as if we were not being honest.
Later, when we opened the pies, we noticed that the box contained only one pie, even though the order was clearly for double pies. Once again, we had to go back to the counter and were met with the same distrustful attitude, until they finally gave us the missing items.
At the end, we realized that my mother never received her lemonade. At that point, the situation had become so awkward and embarrassing that we chose not to ask for it, simply to avoid being treated as if we were trying to take advantage or “steal” something.
This was not just about missing items it was about poor customer service, lack of professionalism, and an uncomfortable atmosphere that made us feel disrespected. Very disappointing experience.
DF
Daniel Alexis Aguilera Ferrer
Dec 22, 2025
1.0
Bad service, they close before the
Hour
MF
Mayra Alejandra Figueroa
Dec 20, 2025
1.0
Terrible servicio, el tiempo de espera extremadamente largo, con solo dos mesas ocupadas en la tienda, los empleados trabajan en cámara lenta y son cero amables
FD
Fernando Diaz
Dec 12, 2025
5.0
I went for a smoothie.
NJ
Nicole Jackson
Nov 6, 2025
2.0
Went to replace a 6 pc nugget and medium fry. A male manger on duty basically told me he couldn’t replace my food because he didn’t know if i was lying or not. After I told the young lady in the window why I was there. His tone and dismissive attitude towards me was not the service I expected.
What are the operating hours of McDonald's at 3804 Lb McLeod Rd, Orlando, FL?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery at this location.
Is there a drive-thru available at the McDonald's on Lb McLeod Rd?
Yes, this McDonald's has a drive-thru open 24/7 for your convenience.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or use their online ordering links.
What services are offered at this McDonald's location?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located?
This McDonald's is located at 3804 Lb McLeod Rd, Orlando, FL 32805, USA.
What are some nearby places of interest around McDonald's on Lb McLeod Rd?
Nearby places include Jet Set Express Inc., Robinson Outdoors, and Washington Park Cemetery, useful for transportation, hardware needs, and local visits.
How can nearby Jet Set Express Inc. help customers visiting McDonald's?
Jet Set Express Inc. offers rental and transportation services, which can help you get to or from McDonald's easily if you need local transportation.
Are there any nearby outdoor or hardware stores close to McDonald's where I can shop after dining?
Yes, Robinson Outdoors is nearby for hardware needs and Dream Builders Outdoor Living offers outdoor living construction services.