McDonald's

3.9
2039 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4294 N Alafaya Tr, Orlando, FL
32817, United States

Hours

Reviews

3.9
2,039 reviews
5 stars
952
4 stars
446
3 stars
285
2 stars
114
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive behavior from staff, particularly during late hours, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

While some customers enjoyed the food, there were numerous complaints about poor food quality, including cold or improperly cooked items.

Positive Staff Interactions

Despite the negative feedback, several customers praised specific employees for their exceptional service and friendliness, indicating that there are capable staff members.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting well-maintained areas while others reported unsanitary conditions.
  • CS
    Clara Shippee
    1 day ago
    2.0
    The manager Stephany was very rude and unprofessional when SHE gave me the wrong order. I tried to politely explain to her the situation and she was very rude and started rolling her eyes and being passive aggressive.
  • AH
    A H
    3 days ago
    4.0
    Got a sandwich this morning asked them for no onions on it. As I'm allerguc It had onions management took.great care of me after i will come here again.
  • AP
    Al P.
    5 days ago
    3.0
    I had a Mcrib yesterday and it was very good. However, I don't know what you have done to the french fries but they were terrible. Tasteless sticks. And what happened to the drink machine, it's gone !!! I haven't been here for a while so I don't know how long the drink machine has been gone because i usually use drive thru, but I'm not happy about it.
  • BB
    Brittny Bri
    Nov 5, 2025
    2.0
    It's I'll crazy they make you put in your own order like you work for them. The system doesn't give you all the customizations. Then when you put stuff in and save the customizations. They will make it normal and just give you the stuff on the side! Worst experience ever!
  • JA
    jada a
    Oct 30, 2025
    1.0
    placed a pickup order on the app for literally one apple pie and got there 5 minutes later i still stood for at least 10 minutes i asked the lady with the lashes if my order was ready soon and she just says no and walks off before i can respond. then when she comes back to give me my order i had to tell her about a voucher i had and she tells me i have to talk to the manager and points to the back of the kitchen as if im supposed to be able to walk back there. i said can you go get him and there was attitude back i just don’t get it all you have to do is grab it and put it in the bag they’re not even fresh

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4294 N Alafaya Tr, Orlando, FL?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 at this location.