McDonald's

3.9
2054 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4294 N Alafaya Tr, Orlando, FL
32817, United States

Hours

Reviews

3.9
2,054 reviews
5 stars
960
4 stars
448
3 stars
285
2 stars
114
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, especially during night shifts, leading to a negative dining experience.

Food Freshness

While some customers praised the food as fresh and tasty, others complained about receiving cold or poorly prepared items.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Management Issues

Several customers expressed dissatisfaction with management's handling of complaints and overall service, suggesting a lack of effective leadership.

Positive Experiences

Despite the negative feedback, there were notable mentions of friendly staff and excellent service from specific employees, indicating that experiences can vary significantly.
  • ND
    Nathan Diaz
    1 day ago
    4.0
    Ordered a happy meal and they forgot my apple slices.
  • GC
    Gracie Clegg
    3 days ago
    1.0
    I paid for a 10pc McNugget meal with my order and realized it wasn’t included when I got home. I went back and they wouldn’t give it to me because I didn’t bring the entire bag of food back for them to check if it was missing. Honestly ridiculous customer service and they were so rude about it. Everywhere I’ve worked food service in the past we’ve always given out missing items and the attitude was unnecessary
  • JC
    Joeshua Colon
    Dec 31, 2025
    1.0
    at 1:50am i placed a drive through order at this location and the service was disrespectful. the person who took my order over the voice mechanic was rude and once I came to window the lady or manager replace the girl in the window and was disrespectful to us and messed up on my order and when asked to fixed it she denied me an shut the window, happend at 1:55am 12/31/25
  • JB
    Joseph Briscoe
    Dec 24, 2025
    1.0
    I was the reason they had overnight customers every night. then they kicked me out, and said if I came back I would be trespass.
  • BP
    Brittney Peterson
    Dec 9, 2025
    1.0
    The night manager is horrible she’s always there with a nasty attitude. The girl on the speaker is rude and acts as if she doesn’t want to be there ever. Food is NEVER fresh and hot no matter how many times you request for it to be. I will be contacting corporate.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4294 N Alafaya Tr, Orlando, FL?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 at this location.