Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,589 reviews
5 stars
667
4 stars
282
3 stars
248
2 stars
121
1 star
271
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and disappointment.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers receiving incorrect items or experiencing food safety concerns.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others highlighted a lack of engagement and poor treatment.
Management Concerns
Several reviews pointed to issues with management, including poor scheduling and inadequate staff training, impacting overall service quality.
- HRHayes RoseOct 16, 20255.0Great speed and service
- SBSimon BisramSep 28, 20254.0For a fast food restaurant sometimes the wait times are too long.
- TJTameka JohnsonSep 27, 20255.0Omg I am in love with this McDonald's especially the manger jonnie I love his personality and how he was so bubbly
- ASAmanda SmithSep 22, 20251.0Very rude manager! Placed a curbside order. Arrived 20 minutes later. McDs App told us our food was being brought out. 15 minutes later we go inside and the manager rudely says she had to send the minors on break...and walked away. No idea if she was grabbing the order or what.... she started bagging another order for drive thru. I guess the minors run the show.... and do all the work?!? Why not just hand me my order? I went inside bc the app marked the order as filled but they never brought the $40 order 10 feet from their door to our vehicle. Nor could they communicate we needed to come in and pick it up. Shake was melted. Food was cold. No apology, no give a damn what so ever. Too many other options to ever go back. Figure out a schedule, that allows for breaks and for the business to keep functioning....
- NDNesha DabratSep 19, 20251.0I placed a very simple order and even repeated it back to the person at the speaker, but by the time I got to the front to pay, it was completely messed up. It’s frustrating because this happens too often, and it makes me feel like McDonald’s should consider switching to AI orders like Wendy’s to avoid these mistakes. Also, when customers ask for bacon, we mean regular bacon, not Canadian bacon — I get asked this every time, and it’s unnecessary.
Frequently Asked Questions About McDonald's
What are the main services offered at this McDonald's location?
This McDonald's offers DriveThru, curbside pickup, delivery (including same day and no-contact delivery), mobile ordering, gift cards, WiFi, and mobile offers.
What are the regular dine-in hours for this McDonald's?
The McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's?
Drive-thru service is available Monday through Saturday from 5:00 AM to 1:00 AM, and Sundays from 6:00 AM to 1:00 AM.
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:00 AM, and from 6:00 AM to 1:00 AM on Sundays.
Where is this McDonald's location?
It is located at 2503 N John Young Pkwy, Orlando, FL 32804, USA.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places of interest around this McDonald's?
Nearby places include another McDonald's, Red Bell Partners (real estate), 181 Tactical Police Supply, and Bethel Born Again Church of Jesus Christ Apostolic, Florida.
How can nearby convenience stores like Wawa be useful when visiting this McDonald's?
Wawa, a nearby convenience store and coffee shop, can be a convenient spot to grab additional snacks, coffee, or supplies before or after dining at McDonald's.
Are there any nearby churches that customers might visit near this McDonald's?
Yes, nearby churches include Belong Church- Orlando, Purity Ministries Corporation, and New Hope Church Of The Living God, which customers might visit before or after dining.