McDonald's

3.5
2142 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3005 West Colonial Drive, Orlando, FL
32808, United States

Hours

Reviews

3.5
2,142 reviews
5 stars
833
4 stars
369
3 stars
335
2 stars
162
1 star
443

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and poor customer interactions.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Cleanliness

Feedback on cleanliness was mixed; some noted a clean environment while others reported unsanitary conditions, particularly in restrooms.

Service Speed

Numerous reviews highlighted long wait times for food, both in-store and at the drive-thru, suggesting inefficiencies in service.

Food Quality

Opinions on food quality were divided, with some customers enjoying their meals while others reported issues such as cold food and undercooked items.
  • JS
    Jordan Saetern
    Nov 16, 2025
    1.0
    Worst McDonald's in Orlando! Avoid at all cost! Employees are incompetent and cant even get a single order correct.
  • AA
    Atamus
    Nov 16, 2025
    1.0
    Made me wait 15 minutes for my food. The were rude and forgot my straw
  • KA
    Khalid Avery
    Nov 14, 2025
    1.0
    Its time for you all to get it together. 6am open time is a 6am open time. And I dont want to hear anymore at the start of my day and enjoying my coffee, that homeless people aren't allowed in here. I can't speak for others, so don't speak for me. I'm a customer in this establishment. No excuses , you refuse me service again. I will call corporate breakfast, lunch , and dinner until your employees correct there unprofessional behavior. Why is your morning employee asking me do I want to order while im at standing at the register? Then I have to use the kiosk because she stated she doesn't have to serve me. My bus come at 6:20am. I can't even enjoy my coffee because they dont allow drinks on the bus. Becuase of your lack of professionalism, and taking up all my time. I cannot even enjoy the product that I purchased.
  • RW
    roxan wheeler
    Nov 8, 2025
    1.0
    Ordered a m&m mcflurry. They serve it to you in a paper cup that starts leaking . The m&m were sprinkled on top, not mixed in just on top. Mc Donald's has gone down the drain. The only consistency? That every visit is always a disappointment and the food quality has hit rock bottom.
  • GI
    Gustavo Izzo
    Oct 16, 2025
    1.0
    Everytime I order a ice coffee with cream and sugar they put so much cream that it tastes bad last time I came here they added way too much much cream and way too much sugar it’s like diabete land here and barely any coffee in it please tell your employees how to make the coffees correctly

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 3005 West Colonial Drive?

McDonald's at 3005 West Colonial Drive in Orlando, FL is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 and supports same-day and no-contact delivery options.