McDonald's

3.6
1896 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12301 E Colonial Dr, Orlando, FL
32826, United States

Hours

Reviews

3.6
1,896 reviews
5 stars
841
4 stars
356
3 stars
236
2 stars
116
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Staff Performance

While some staff members received praise for being friendly and attentive, many reviews highlighted a lack of training and professionalism among employees.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow and unresponsive, with some customers experiencing significant delays.
  • FO
    Frank O
    2 days ago
    3.0
    It's ok. My kids enjoy it.
  • JG
    Juan Guzman
    Jan 5, 2026
    1.0
    This Hispanic lady with short curly hair tomboy looking skinny Hispanic extremely rude she's a manager it seems very unprofessional the food was okay I just came to get some food maybe she upset with her job but ain't no need to take it out of customers especially I'm a regular but never again
  • DS
    David Sanderson
    Dec 21, 2025
    1.0
    Sat in the drive thru lane #2 at the front of the line while lane 1 had 4 cars go through and have their order taken, i wasn’t even acknowledged and drove off, cone the second lane off if your not gonna pay attention to it.
  • CB
    Connie Bernhardt
    Dec 9, 2025
    5.0
    We stopped at this McDonalds for coffee and apple pie. This restaurant was clean (even the bathrooms). We spent about 30min. there. It was a pleasant experience and the staff were attentive.
  • KC
    Kristen Crisp
    Dec 8, 2025
    1.0
    Tried calling three times, no answer. My LARGE frappe looked like this, definitely not made right-I’m missing half my drink. I usually love this location and they typically get everything on point but to mess up this badly on a frappe? Sad.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 12301 E Colonial Dr, Orlando?

McDonald's at 12301 E Colonial Dr, Orlando, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, it offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.