Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with employees displaying rude attitudes and a lack of responsiveness.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Wait Times
Customers experienced excessively long wait times, both in the drive-thru and inside the restaurant, often being asked to park and wait for their orders.
Food Quality
The quality of food was frequently criticized, with reports of cold, poorly prepared items and unsatisfactory freshness.
Cleanliness
Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and bathrooms.
DM
Duyen Mai
3 days ago
1.0
Taking too long, staff talk talk tạ, no care customers waiting , and do not say how long wait for food
EF
Esthefany Franco
Feb 17, 2026
1.0
This place is AWFUL.
I went into the restaurant to order my food, thinking it would be quick since THE PLACE WAS COMPLETELY EMPTY. I waited 25 minutes for just two cheeseburgers and one soda, and when I finally went to ask what was happening with my order, the supposed manager (who was supposedly pregnant) was rude and said she couldn't do anything about my order. Thanks to the fact that I do know how to work with customer service and am a polite person, I asked another employee for my refund. Friends, if you have any kind of personal problem or simply hate your existence, you're better off staying home.
NF
Night Lord Frog
Feb 4, 2026
1.0
Went thru Drive-thru about 1:00 am on Wednesday and was told they were only doing DoorDash deliveries so I was forced to leave empty-handed. Where does it say this? Then I went to the McDonald's further down the road and they did take my order, yay!
AG
Adbiel Gonzalez
Feb 2, 2026
1.0
Waited almost 30 minutes for a mobile order, staff didn't even have the ticket, I had to show them the receipt off my phone on the app. My food was already prepared, just waiting somewhere getting cold.Nobody can tell me the correct store number to file a complaint, I've asked 3 people. The ginger lady manager is the only one that cares about doing things correctly, to my misfortune she wasn't in today.
AR
Alison Ramos
Jan 30, 2026
1.0
Come to this location if you want to have mediocre service, large fries that you get half of the box and shorted food from your order. No phone number actually works so have to drive back up to the location to talk to someone.