Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,654 reviews
5 stars
990
4 stars
488
3 stars
340
2 stars
169
1 star
667
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Food Quality
Feedback indicated consistently low food quality, with complaints about cold, poorly prepared, and stale items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall staff training.
- AWArthur Winchester1 day ago1.0This morning I tried to ask a girl with light eyes for sauces and she was dismissive and had me repeat myself more than once. Seems she was prioritizing talking to her friends than the actual customer. This restaurant needs to work on better customer service. I worked in the food industry for 3 years and I would never ever treat my customers the way I was treated. This experience was truly frustrating.
- RRRey Robles1 day ago1.0I want to apologize for my expression first I just did a shift from 4pm to 3am and btw the guy in the first window was amazing he is the best but as per the pictures I have to give you all a 0 since is not the first time it happens ASKED FOR A MOTHER EFIN DOUBLE CHEESEBURGER ONLY KETCHUP AND THEY PUT A BUNCH OF ONIONS IN BETWEEN THE MEETS I HATE MCDONALD ONIONS AND I WAS SUPER SPECIFIC THIS IS THE 4th TIME IT HAPPENS LIKE WHAT IN THE HELL AND IT IS ACTUALLY HAPPENING IN ALL McDonald’s GET A GOD DAMN GRIP PLEASE GET TOUR DISTRICT MANAGER HERE IN THE ORLANDO AND KISSIMMEE AREA AND DO SOMETHING ABOUT THIS NONSENSE.
- RURONNIE USECHEJan 5, 20261.0I just made a purchase at this McDonald’s that included McStrips, and unfortunately two of them were raw on the inside. This is extremely concerning and dangerous for customers’ health due to the risk of salmonella. I took one bite, and on the second bite I immediately noticed something was wrong. Food safety should be taken very seriously, and this experience was unacceptable.
- JJJaaziel JordanJan 5, 20265.0The managers of McDonald’s on this Morning shift. We’re very professional very nice and they attended me in my little brothers. Every needs accordingly. They deserve a raise. They truly took care of us. Make sure we had everything we needed and we were basically sad for the day. We even got a couple of items We didn’t even ask for. Thank you for making my family day. I hope you truly hope that you guys get everything You deserve.
- MPMaximiliano PicadoDec 28, 20251.0This McDonalds is horrible. So when I put in my order I was told to park I told them I will not park since every time I park they still mess up my order. So how about the manager on duty some young kid tells me I either park or he will refund me my money. How about I stay here and you can call the cops. Funny how I got my food and no cops were called.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:00 AM to 2:45 AM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, drive-thru is available 24/7 every day of the week.
What delivery and pickup services does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 13401 Landstar Blvd, Orlando, FL 32824, USA.
How can I place an order online or through an app?
You can order using the McDonald's App for iOS or Android, or through the online ordering link provided.
What can customers do if they want to visit nearby fast food or dining options?
Nearby dining options include another McDonald's, Domino's Pizza, Dunkin', and El Chinchorro Caribbean Restaurant, allowing customers to explore varied food choices before or after their visit.
How can nearby facilities like Orange County Fire Station 55 and Community Health Centers help customers?
Visitors can rely on Orange County Fire Station 55 for emergencies and Community Health Centers for medical needs while in the area.
Are there convenient nearby amenities for travelers, such as gas stations or storage?
Yes, amenities near McDonald's include gas stations like RaceTrac, 7-Eleven, Exxon & Mobil Stations, and self-storage facilities like Compass Self Storage and Extra Space Storage, which can be useful for travelers or locals during their visit.