Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, dismissive, or unprofessional.
Food Quality
Several customers complained about food being cold, undercooked, or poorly prepared.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall store operations.
Positive Experiences
A few reviews noted excellent service from specific employees, indicating that there are instances of good customer care.
AS
Ashley Steen
Feb 19, 2026
1.0
I don't understand how this McDonald's is in business. They better be glad that it's name and brand recognition. This is the worst run McDonald's in orlando. It has to be. They have a line at all times even when it should be a downtime. Then, they still get your order wrong. They just suck. please avoid.
KM
Kries Mk
Feb 12, 2026
1.0
Drive through taking very long time service is garbage
AS
Alfredo Andrades (Scaler2410)
Jan 20, 2026
1.0
Truly impressive how they manage to forget something from my order EVERY. SINGLE. TIME. At this point I have to believe it's intentional.
AW
Arthur Winchester
Jan 11, 2026
1.0
This morning I tried to ask a girl with light eyes for sauces and she was dismissive and had me repeat myself more than once. Seems she was prioritizing talking to her friends than the actual customer. This restaurant needs to work on better customer service. I worked in the food industry for 3 years and I would never ever treat my customers the way I was treated. This experience was truly frustrating.
RR
Rey Robles
Jan 11, 2026
1.0
I want to apologize for my expression first I just did a shift from 4pm to 3am and btw the guy in the first window was amazing he is the best but as per the pictures I have to give you all a 0 since is not the first time it happens ASKED FOR A MOTHER EFIN DOUBLE CHEESEBURGER ONLY KETCHUP AND THEY PUT A BUNCH OF ONIONS IN BETWEEN THE MEETS I HATE MCDONALD ONIONS AND I WAS SUPER SPECIFIC THIS IS THE 4th TIME IT HAPPENS LIKE WHAT IN THE HELL AND IT IS ACTUALLY HAPPENING IN ALL McDonald’s GET A GOD DAMN GRIP PLEASE GET TOUR DISTRICT MANAGER HERE IN THE ORLANDO AND KISSIMMEE AREA AND DO SOMETHING ABOUT THIS NONSENSE.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:00 AM to 2:45 AM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, drive-thru is available 24/7 every day of the week.
What delivery and pickup services does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 13401 Landstar Blvd, Orlando, FL 32824, USA.
How can I place an order online or through an app?
You can order using the McDonald's App for iOS or Android, or through the online ordering link provided.
What can customers do if they want to visit nearby fast food or dining options?
Nearby dining options include another McDonald's, Domino's Pizza, Dunkin', and El Chinchorro Caribbean Restaurant, allowing customers to explore varied food choices before or after their visit.
How can nearby facilities like Orange County Fire Station 55 and Community Health Centers help customers?
Visitors can rely on Orange County Fire Station 55 for emergencies and Community Health Centers for medical needs while in the area.
Are there convenient nearby amenities for travelers, such as gas stations or storage?
Yes, amenities near McDonald's include gas stations like RaceTrac, 7-Eleven, Exxon & Mobil Stations, and self-storage facilities like Compass Self Storage and Extra Space Storage, which can be useful for travelers or locals during their visit.
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