Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food being undercooked, cold, or not prepared as ordered.
Cleanliness
The dining area and facilities were often described as dirty and poorly maintained.
Positive Experiences
Some customers noted friendly staff and good service during their visits, indicating occasional positive experiences.
VZ
Vanessa Zapata
Dec 27, 2025
4.0
Order was correct
Food was tasty and well made
JB
Janis Buck
Nov 29, 2025
5.0
Breakfast was delicious and staff were very friendly!
LA
Lucy Allen
Oct 1, 2025
1.0
Walked in at 10pm (you know, a full hour before closing) and was told ‘we have no more meat’. Babe, this is McDonald’s, not a vegan café. Clearly just wanted to shut early, already cleaning the grill and giggling about it. If you’re gonna lie, at least make it believable. Ronald would be ashamed