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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, often waiting over 30 minutes for their orders, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food being served.
Staff Attitude
Several customers experienced rude or unhelpful behavior from staff, particularly from management, leading to dissatisfaction with customer service.
Cleanliness
The restaurant was frequently noted for having dirty tables and unsanitary conditions, which detracted from the overall dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, indicating inconsistency in food quality.
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Nick Nguyen
5 days ago
1.0
I don’t understand why this McDonalds is so slow. Even when there’s nobody here, the wait to get food is long. Whenever I am going to drive through 100% of the time, they push me to park and have my food brought out, even when there’s nobody in the drive through. I only order happy meals, not like ordering a meal for a village.
JR
Julian Ruiz
Nov 15, 2025
1.0
Bad service. Slow service food cold 0 stars
MH
Mariah Hynes
Nov 14, 2025
1.0
A raw undercooked quarter pounder! I ate a couple bites not realizing and am praying I don’t get sick from it. To top it off the drive through window employees didn’t say but one thing to me; “can you move up to the next window?”… no price total, no hello, no goodbye or have a nice day. They handed me my food and walked off. I thought a newer McDonalds meant it would be nicer but nope.
GI
glynn isoda
Nov 2, 2025
4.0
It's typical McDonald's
CS
Christian Suarez
Nov 2, 2025
1.0
always messing up my food orders, ordered pancakes and waited ten minutes in the drive thru to just pay for my order .