McDonald's

3.5
1974 reviews
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Business Details

10401 E Colonial Dr, Orlando, FL
32817, United States
(407) 282-5575
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10401 E Colonial Dr, Orlando, FL
32817, United States

Hours

Reviews

3.5
1,974 reviews
5 stars
813
4 stars
333
3 stars
293
2 stars
143
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours and at night.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers noting rude behavior and lack of professionalism.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or reheated items.

Management Issues

Concerns were raised about management practices and employee training, impacting overall service quality.
  • MR
    Michael Ross
    1 day ago
    1.0
    Univiting no help employees ignore you sewing machine doesn’t work places dirty in offer any catch-up
  • IB
    Ian Beavers
    Nov 14, 2025
    5.0
    I've been going to this McDonald's for years now, and they have *Never Once* screwed up my order. The staff are always kind and helpful, the food is always hot, and never looks sloppily assembled. I've gone for breakfast, lunch, and dinner and had no issues. You really don't appreciate how good a good McDs is until you go to a bad one. Kudos to all who work at this location for caring about their quality of service.
  • OE
    Olga Cabrera Escobar
    Nov 12, 2025
    5.0
    Always served by nicest crew for breakfast which I go to very often :)
  • SS
    Stephanie
    Nov 7, 2025
    5.0
    I am an elderly regular at this McDonald’s and this past week I have not seen one of my favorite employees at this restaurant his name is Adriel I always loved on how he took my orders. He is fast And good at his job and I am praying that that young man did not get fired. But this restaurant is a great restaurant love the food love how fast they are. Love the management. Great McDonald’s definitely recommend.
  • MC
    Mercy C.
    Oct 18, 2025
    1.0
    Edit: McDonald's, in response to your reply - I did send a message through that portal prior to leaving a review, and have not received a response. I also called the store various times as soon as I got home and realized the error and let the phone ring for minutes before hanging up and calling again. I'm done with this location! I ordered myself a meal, and my kids a deluxe mccrispy meal and a spicy mccrispy deluxe meal, I was missing the deluxe mccrispy and they gave me a hot and spicy mcchicken, insteady of a spicy mccrispy deluxe. Of course I didn't notice until I got home. I should have checked the bag, especially since the girl, although sweet, forgot 2 of my drinks, but I was annoyed after waiting so long (over 15 minutes) that I just left and didn't realize the order was wrong and missing an item until I got home and gave the kids their food. Lesson learned, won't be going back to this location anymore.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery service is available 24/7, and you can order online anytime.