McDonald's

3.5
1989 reviews
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Business Details

10401 E Colonial Dr, Orlando, FL
32817, United States
(407) 282-5575
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10401 E Colonial Dr, Orlando, FL
32817, United States

Hours

Reviews

3.5
1,989 reviews
5 stars
819
4 stars
333
3 stars
294
2 stars
145
1 star
398

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others experienced rude or unhelpful interactions.

Food Quality

Numerous reviews mentioned food being cold, undercooked, or not fresh, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and trash not being taken out.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
  • MG
    M. “Liz” Guerra
    Jan 1, 2026
    5.0
    I love to see Jean
  • EB
    Eric Berthold
    Dec 24, 2025
    2.0
    Doesn't matter how well you do anything if you can't get the order correct. A steak egg and cheese bagel with no steak is nuts
  • HW
    Heather Wille
    Dec 20, 2025
    1.0
    I'm not sure why there are pictures of a playground, because there is NOT a play area here. Drove twenty minutes out of my way to come here, and left to go to Chick Fil A.
  • ES
    Elizabeth Sisley
    Dec 14, 2025
    2.0
    As a pregnant women I cried bc they don't have milkshakes just really disappointing bc that's the whole reason I went. 🙃 didn't really apologize just said we don't have them....
  • LN
    Lucid Nate
    Dec 4, 2025
    1.0
    My experience here was utterly repulsive, we walk in, the store smells bad, there was a pile of trash on top of the can because they didn’t take it out, and our table was dirty, I had to ask someone to clean it, and I was met with attitude. we order our food, 2 20pc nuggets with fries and drinks, the nuggets were under cooked for both orders, we asked for them to cook more for us and the nuggets were somehow were more raw this time around. We ended up throwing the food away and leaving, terrible experience. DO NOT GO TO THIS MCDONALDS, Because of this experience, I will not be visiting any McDonald’s for a very long time, I’m highly disappointed when the options were McDonald’s tonight or Burger King.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery service is available 24/7, and you can order online anytime.