Food Quality
Many customers reported a decline in food quality, with complaints about undercooked pizza, bland flavors, and poor ingredient quality.
Customer Service
Numerous reviews highlighted issues with customer service, including rudeness from staff, long wait times, and mishandling of orders.
Consistency
Frequent patrons noted a significant inconsistency in food preparation and service, suggesting a decline since new ownership.
Positive Experiences
Despite the negative feedback, some customers praised the pizza and wings, mentioning good service and enjoyable meals.